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International SOS in South Africa: our Capabilities

If you need emergency assistance while you are in South Africa, please call the Johannesburg Assistance Centre on +27 (0) 11 541 1300.  

International SOS has over 30 years of experience in South Africa and supports subscribers in the sub-Saharan Africa region through its 24/7 Assistance Centre located in Johannesburg. Staffed by medical and security experts, the Assistance Centre can be reached in case of emergencies, crisis, or for advice. Our team also supports the coordination of patient movement via air ambulance.  

The Johannesburg office also serves as our regional medical services centre, offering medical and operational support to our teams across Africa.  Our Response Centre, providing support to client project sites in the region, is also located within the same premises. 

The International SOS regional training centre, also situated in the Johannesburg office, is an authorised training centre for the American Heart Association (AHA) and offers a range of emergency care trainings, based on our clients' needs.  

The Johannesburg office also hosts one of the Group's MedAire platforms, providing health and security assistance to airlines and maritime crews. 

Services we offer: 

  • Workforce Resilience 
  • Health and Security Consulting 
  • Medical and Security Evacuations 
  • Remote Site and Workplace Medical Services 
  • Health and Security Training 
  • Medical Supply Arrangement Services 
  • Public and Community Health Programmes 

 

Assistance Centres

  • JOHANNESBURG ASSISTANCE CENTRE

    Hertford Office Park

    Block G, Ground and First Floor

    90 Bekker Road, Vorna Valley

    Midrand 1685

    Johannesburg

    Office Hours: Open 24 hours

    We are pleased to announce that International SOS Assistance Centers are ISO 9001:2015 certified. This certification is an international standard that recognizes commitment to high quality service delivery and customer satisfaction.

Offices

  • JOHANNESBURG OFFICE

    Hertford Office Park

    Block G, Ground and First Floor

    90 Bekker Road, Vorna Valley

    Midrand 1685

    Johannesburg

    If you are an existing client with a medical or security question/concern, please call the Johannesburg Assistance Centre on +27 (0) 11 541 1300
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