If you need emergency assistance while you are in South Africa, please call the Johannesburg Assistance Center on +27 (0) 11 541 1300. If you are currently trying to reach the Johannesburg Assistance Center please call +27 (11) 541 1350
International SOS has over 30 years of experience in South Africa and supports subscribers in the sub-Saharan Africa region through its 24/7 Assistance Center located in Johannesburg. Staffed by medical and security experts, the Assistance Center can be reached in case of emergencies, crisis, or for advice. Our team also supports the coordination of patient movement via air ambulance.
The Johannesburg office also serves as our regional medical services center, offering medical and operational support to our teams across Africa. Our Response Center, providing support to client project sites in the region, is also located within the same premises.
The International SOS regional training center, also situated in the Johannesburg office, is an authorized training center for the American Heart Association (AHA) and offers a range of emergency care trainings, based on our clients' needs.
The Johannesburg office also hosts one of the Group's MedAire platforms, providing health and security assistance to airlines and maritime crews.
Services we offer:
- Workforce Resilience
- Health and Security Consulting
- Medical and Security Evacuations
- Remote Site and Workplace Medical Services
- Health and Security Training
- Medical Supply Arrangement Services
- Public and Community Health Programs
Assistance Centers
JOHANNESBURG ASSISTANCE CENTRE
Hertford Office Park
Block G, Ground and First Floor
90 Bekker Road, Vorna Valley
Midrand 1685
Johannesburg
Office Hours: Open 24 hours
We are pleased to announce that International SOS Assistance Centers are ISO 9001:2015 certified. This certification is an international standard that recognizes commitment to high quality service delivery and customer satisfaction.
Offices
Response Centers
Offices, Clinics, Assistance Centers & Regional Security Centers*
- Algeria
- Angola
- Cameroon
- Chad
- Côte d'Ivoire
- Equatorial Guinea
- Gabon
- Ghana
- Kenya
- Madagascar
- Mauritania
- Mauritius
- Morocco
- Mozambique
- Namibia
- Nigeria
- Senegal
- South Africa
- Tanzania
- Uganda
- Cambodia
- China
- Hong Kong (China, SAR)
- India
- Indonesia
- Japan
- Laos
- Malaysia
- Mongolia
- Myanmar
- Philippines
- Singapore
- South Korea
- Taiwan (China)
- Thailand
- Vietnam


