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Australia

If you need Emergency Assistance while you are in Australia, please call our Sydney Assistance Centre on +61 2 9372 2468

If your enquiry relates to COVID-19 vaccination appointments and vaccine certificates, please contact us on c19operations@internationalsos.com

International SOS is the world’s leading provider of medical assistance, international healthcare and security services to Australian clients.

For over 30 years, millions of people put their trust in us to help them during their stay abroad. We work with businesses, governments, NGOs, education institutions.

We provide services to:

  • Corporations who depend on us for 24-hour global protection of their employees and dependants. We offer a full range of medical, security and online services through actionable insights
  • Energy, mining and infrastructure companies and government organisations that operate in remote areas or developing countries and need access to international standards of primary healthcare and emergency medical services
  • Banking, credit card companies that want to incorporate our assistance services as a value-added feature in their products
  • Schools and universities who want to provide peace of mind to parents, students, faculty, and staff worldwide. The scholastic programme offers overseas assistance, crisis management support and evacuation coverage for medical and political emergencies, as well as online workforce management tools. This programme is usually managed and implemented on campus by the offices of risk management and international education

 
For companies who are unfamiliar with accessing medical care in Australia, we can manage the costs of hospitalisation and take care of your mobile workforce during their stay here. 

Our 24-hour Assistance Centre in Sydney coordinates assistance services in Australia, New Zealand and the Pacific. Employees can call from anywhere in the world to speak with our coordinators for advice, information and translation assistance with over 90 languages and dialects.

For full details of all our services, please call or email us.

 

COVID-19 VACCINATION ENQUIRIES
All enquiries regarding vaccination appointments and vaccine certificates should be directed to c19operations@internationalsos.com 

Assistance Centres

  • SYDNEY ASSISTANCE CENTRE

    Level 4, Building B

    4 Drake Avenue

    Macquarie Park, NSW

    Sydney

    2113

    Office Hours: Open 24 hours

    We are pleased to announce that International SOS Assistance Centers are ISO 9001:2008 certified. This certification is an international standard that recognizes commitment to high quality service delivery and customer satisfaction.

Offices

  • BRISBANE OFFICE

    Level 17

    288 Edward Street

    Brisbane

    QLD 4000

    If you are an existing client with a medical or security question/concern, please call our Sydney Assistance Centre on +61 2 9372 2468
  • CANBERRA OFFICE

    55 Wentworth Avenue

    Mezzanine Floor

    Kingston 2604

    Canberra

    ACT 2604

    If you are an existing client with a medical or security question/concern, please call our Sydney Assistance Centre on +61 2 9372 2468
  • MELBOURNE OFFICE

    437 St Kilda Road

    Level 2 - Suite 2.02

    Melbourne

    3004

    If you are an existing client with a medical or security question/concern, please call our Sydney Assistance Centre on +61 2 9372 2468
  • SYDNEY OFFICE

    Level 4, Building B

    4 Drake Avenue

    Macquarie Park, NSW

    Sydney

    2113

    If you are an existing client with a medical or security question/concern, please call our Sydney Assistance Centre on +61 2 9372 2468
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