Skip to content
Subscriber Assistance+1 215 942 8342
Subscriber Login
Shop Here
woman data analyst

Privacy at International SOS

At International SOS, we value and protect privacy.

Here you can find information on our privacy principles as well as direct links to our privacy notices, and how to contact us.

If you are looking for MedAire's privacy policy, please click here.

  • We make privacy a priority

    Throughout International SOS, Privacy is a genuine priority. This means we review and act upon privacy at the highest levels of the organisation. This includes having a dedicated Data Protection Committee that reports into our board, and an operational Information Security and Privacy Committee that monitors privacy and continuous improvement within our organisation.

  • We protect your personal information

    We implement comprehensive measures to protect personal data across everything we do. For example, this includes ensuring ongoing training for all colleagues within an organisation, having clear procedures for our colleagues to follow, and maintaining leading certifications that demonstrate our privacy and security practices.

  • We are focused on transparency

    It’s important to us that you know how we collect and use your personal information. To do this, we publish clear privacy notices and wherever possible we inform you of how we will use your information at the point of collection. Where we are working with your employer and receive information from them, we work with them to maintain this principle of transparency. Importantly, we never sell your personal information.

  • We give you choices

    Where applicable, we allow you to influence how we collect and use your personal information. This includes providing you with options as to how we share your data when you reach out to us for assistance, as well as options as to how we monitor your use of our services through cookie management.

#YesItMatters that we design all of our products and services with privacy in mind.
#YesItMatters that we have DPOs who understand how #internationalsos works and keep your data safe.

What Personal Information we Collect on this Website and Why

  • Contact Information

    If you choose to contact us, we’ll collect your name and contact details to be able to reply to you, as well as who you work for to help us to link your contact with our ongoing client relationships.

  • Usage

    We monitor how you interact with our websites and services to help us to improve these and to identify any issues. This includes information such as your IP Address, device identifiers, and information on what you interacted with across our sites and services. For information on our use of cookies and other storage, please click the cookie icon on the left of your screen.

  • Web Visitors

    We collect data on visitors to our websites. For more information, visit our Web Visitor privacy notice.

    More information