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International SOS in Germany: our Capabilities

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For more detailed information in German, please visit

In 2002, International SOS GmbH was founded as a joint venture together with Deutsche Rettungsflugwacht e.V. (DRF). Our present office, including our 24/7 Assistance Centre, is based in Neu-Isenburg, close to Frankfurt International Airport. We also operate a branch office in Vienna, Austria. 

We serve customers throughout Germany and Austria. Working with International SOS worldwide network, we offer expert global medical services as well as top-level management of security risks and customer care programmes and coordinate worldwide patient transportation. 

International SOS Germany provides solutions for organisations and their employees. We also offer programmes to companies wanting to enhance the products and services they offer to their customers. 

Our services include:

  • Medical assistance
  • Security services
  • Customer care
  • Medical and security consulting
  • Digital solutions (Tracker)
  • Remote site medical and facilities services
  • Medical evacuation and repatriation.

We meet the high demands of our customers by providing excellent service through our 24/7 Assistance Centre, our management structure and our flexible approach to product development. Our office and Assistance Centre staff are proficient in various languages like English, French, German, Spanish etc. Our clients comprise of public sector organisations, private multinational and DAX30 corporations, small and medium private enterprises, and non-government organisations.

For full details of all our services, please contact us.

Assistance Centres


    Dornhofstraße 34



    63263 Neu-Isenburg

    Office Hours: Open 24 Hours

    We are pleased to announce that International SOS Assistance Centres are ISO 9001:2008 certified. This certification is an international standard that recognises commitment to high quality service delivery and customer satisfaction.



    Dornhofstraße 34




    63263 Neu-Isenburg

    If you are an existing client with a medical or security question/concern, please call our Frankfurt Assistance Centre on +49 6102 3588 100

Regional Security Centres