China

China

If you need Emergency Assistance while you are in China, please call the Beijing Assistance Centre on +86 10 6462 9100

Our presence in China dates back to 1989 when we established our first office in Beijing. International SOS remains the only assistance company with a total presence in China. We have offices in Beijing, Shanghai, Guangzhou and an Assistance Centre in Beijing. 

We offer actionable insights and unparalleled services for individuals, families, groups and corporations from a wide range of industries such as energy, mining and infrastructure, chemical, automobile, insurance, and banking.

Our multilingual coordinators and doctors in our Beijing Assistance Centre provide 24-hour emergency hotline services to all our members when they are in China. Each year, we answer more than 250,000 calls and manage over 40,000 cases, of which over 1,000 require an evacuation. We have an in-house dedicated team of flight doctors and nurses, an in-house air ambulance equipment warehouse and a dedicated aviation desk in charge of all flight plan liaisons and details. We have developed and continue to develop our extensive network of hospitals, airlines and local authorities (we currently have over 600 partners) so that we can deliver a fast and efficient response to our members.

We have a dedicated air ambulance on stand-by in Tianjin and have to various chartered airplanes.

Our Medical Services division in China operates in over 40 remote sites. We assist companies in assessing health risks and delivering high-level medical services to employees working in some of the most remote and difficult environments in the world. Our services include:
  • Medical and logistical support
  • Medical Site surveys
  • Development and management of medical facilities
  • Medical audits
  • Selection, training and placement of medical staff
  • Specialised first aid training
  • Occupational Heath assessments
  • Procurement of medical equipment, supplies and medications
  • Emergency/disaster planning.
Please contact us for full details of all our services.
Click here for directions to the Beijing Assistance Centre.