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NEOM International SOS Al-Rushaid

Press announcement

NEOM Appoints International SOS - Al Rushaid to Create State-of-the-Art Health & Wellness Centre

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NEOM Co. (NEOM) has appointed Burj Al Shifa Medical Complex to design, construct and operate a new health and wellness centre. The state-of-the-art, smart and sustainable primary healthcare centre, the NEOM Community Advanced Health Center, will provide [health and wellbeing] services to the NEOM community and is scheduled to open by the end of H1 2021. Following its opening, Burj Al Shifa Medical Complex, which is managed by International SOS - Al Rushaid, will operate and maintain the centre for three years with a potential extension of 18 months.

NEOM is a region in northwest Saudi Arabia on the Red Sea being built from the group up as a living laboratory. It is the vision of His Royal Highness Crown Prince Mohammed Bin Salman and a centrepiece of Saudi Arabia’s 2030 Vision plan to grow and diversify the Saudi economy and play a leading role in global development.

The project will incorporate communities, ports and enterprise zones, research centres, sports and entertainment venues, and tourist destinations covering a total area of 26,500 square kilometres. It will be the home and workplace for more than a million residents from around the world.

Since March 2020, International SOS – Al Rushaid, a joint venture between International SOS and Al Rushaid Group, has developed and implemented a complete health and safety risk management program for NEOM. This includes the provision of all primary and emergency care needs and COVID-19 screening services for their national and expatriate personnel based at NEOM.

NEOM International SOS Al-Rushaid

(Image credits: NEOM Co.)

Commenting on the appointment, Dr Maliha Hashmi, Executive Director of NEOM’s Health & Wellbeing Sector, said:

We are pleased to be working with Burj Al Shifa Medical Complex to deliver a best-in-class international standard of healthcare at NEOM. Their ability to draw on the global experience of International SOS as well as the capabilities of Al Rushaid Construction Co. Ltd. (ARCC), an Al Rushaid Group company and one of the largest construction companies in the Kingdom of Saudi Arabia, to deliver the construction phase of the project, supports with NEOM’s ambition to be a world leader in health and wellbeing


For his part, Rasheed A. Al Rushaid, Vice Chairman and President of Al Rushaid Group, said:

Our commitment to Saudi Arabia’s 2030 Vision and our dedication to improve the quality of healthcare and wellbeing in the Kingdom has paved the way for Al Rushaid Group to be a natural partner to NEOM. NEOM’s investment in people and choice to implement the latest and most advanced technologies combined with the alliance with the global leader in providing healthcare services in remote areas, our partner International SOS, is positioning us through our subsidiary Burj Al Shifa Medical Complex to support NEOM in building the most challenging and exciting project of the next decades and contribute to realizing the vision of His Royal Highness Crown Prince Mohammed Bin Salman.


Rasheed A. Al Rushaid also added 

A few of our subsidiaries are also involved in this endeavour and are committed to provide their utmost efforts to achieve NEOM’s vision. We’re proud to be selected by NEOM and honoured by the trust they’re putting in us, we shall draw our strength from the four decades of achievements and gained experience to accomplish NEOM’s entire satisfaction


General Manager of International SOS – Al Rushaid Co. Ltd., commented:

At International SOS-Al Rushaid we share NEOM’s desire and aspiration to develop state-of-the-art health and wellbeing services using the latest technologies to support its community. It is a real privilege to have been invited by NEOM to work on this incredibly important and fascinating project in the Kingdom.


At its peak, the NEOM Community Advanced Health Center will serve a population of approximately 2,000 over the course of the three-year project.

About International SOS – Al Rushaid Co. Ltd. 

Founded in 2018, International SOS – Al Rushaid Co. Ltd. is a joint venture between International SOS and Al Rushaid Group, headquartered in Khobar. Through this unique partnership, International SOS – Al Rushaid provides a complete and integrated medical services solution to all clients, onshore and offshore, and established a newly renovated emergency, primary and occupational health clinic under the name of Burj Al Shifa Medical Complex in Dammam. The Medical Complex has been successfully accredited by Johns Hopkins Aramco Healthcare and upgraded to international standards with the goal of serving the healthcare needs of national and international organisations across Saudi Arabia. 

For more about us in the Kingdom of Saudi Arabia

About Al Rushaid Group

The Al-Rushaid Group is a prominent and leading Saudi conglomerate, operating nationally and internationally for more than four decades. 
Al Rushaid Group is principally involved in manufacturing, construction, engineering, trading, logistics, hospitality, commercial real estate, FM & Catering, renewables, healthcare and IT & Communication

The Al-Rushaid Group is supported by four key goals: Pioneering Leadership, Operational Excellence, Innovative Business Relationships, Dynamic Workforce.
It is our Mission to provide a vehicle through which the most innovative professional companies in the world could be responsive to the development needs of Kingdom of Saudi Arabia. “Since its inception in 1978, Al-Rushaid Group has focused on the development of its human and capital resources, in line with the strong social and economic policies and clear vision of the government of Kingdom of Saudi Arabia. Our success can be attributed to our strong commitment to excellence and to a dedicated staff who are determined to provide services that meet or exceed the expectations of our clients.

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About the International SOS Group of Companies
The International SOS Group of Companies is in the business of saving lives and protecting your global workforce from health and security threats. Wherever you are, we deliver customised health, security risk management and wellbeing solutions to fuel your growth and productivity. In the event of extreme weather, an epidemic or a security incident, we provide an immediate response providing peace of mind. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We help protect your people, and your organisation's reputation, as well as support your compliance reporting needs. By partnering with us, organisations can fulfil their Duty of Care responsibilities, while empowering business resilience, continuity, and sustainability.

Founded in 1985, the International SOS Group, headquartered in London & Singapore, is trusted by over 9,000 organisations. This includes the majority of the Fortune Global 500. As well as mid-size enterprises, governments, educational institutions, and NGOs. Nearly 12,000 multi-cultural security, medical, logistics and digital experts stand with you to provide support & assistance from over 1,200 locations in 90 countries, 24/7, 365 days. Between them, International SOS employees speak nearly 100 languages and dialects in our Assistance Centres, Clinics, and offices.

To protect your workforce, we are at your fingertips: