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collage of woman corporate traveler holding a phone with the international sos app; another businesswoman sitting in the airport lounge; group of 3 corporate travellers walking in airport aisle

Travel Risk Management

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PROTECT YOUR PEOPLE, ENSURE COMPLIANCE, AND BUILD A RESILIENT GLOBAL WORKFORCE

Business travel today brings new complexities, from health and security risks to evolving compliance standards like ISO 31030. Relying on a reactive approach leaves organizations exposed. Our Travel Risk Management solution combines a global assistance network with technology-driven intelligence, giving you a proactive framework for managing travel risks. We integrate verified intelligence into itineraries, deliver real-time, context-aware guidance, and provide 24/7 expert support. The result is clear: safer travelers, stronger Duty of Care, and resilience wherever business takes you.

Support your Organization and Travelers

  • executive waiting for flight at the airport

    Traveler Preparation

    Prepare Travelers for Any Environment

    Proactive preparation minimizes risk. We deliver tailored destination briefings and safety training that align with ISO 31030 guidelines, ensuring every traveler is informed, compliant, and confident.

  • quantum platform in use

    Active Monitoring & Location Tracking

    Visualize, Locate and Protect Travelers

    With location tracking, live journey information and two-way communication, you can monitor your travelers’ movements, send targeted alerts, and act fast when a crisis hits. Keeping your people safe, wherever they are.

  • crisis response images in office

    Crisis Response

    Respond Instantly with Global Experts

    When an incident occurs, every second matters. Access our global network of 13,000 medical and security professionals for expert coordination: from emergency evacuations to on-the-ground support.

  • executive protection and security at the events

    Executive Protection

    Secure Your Most High-Profile Travelers

    Protect your C-suite and key personnel with discreet, intelligence-led security solutions tailored to individual risk profiles and backed by our in-country response teams.

BUILT ON PROVEN CAPABILITIES

Behind every successful travel program is a robust global infrastructure. Our integrated medical, security, digital, and consulting capabilities work in concert to deliver rapid, compliant, and effective risk management anywhere in the world.

BENEFITS TO YOU AND YOUR ORGANIZATION

As the leading corporate Travel Risk Management provider, our solutions serve both employees and managers: Improve your ROI, minimize global risk, and respond faster.

  • Strengthen Your Return on Investment

    Identify threats before they escalate and act decisively when they do. 76%* of our clients report that we help them manage crises more cost-effectively. 

     

    Gain Total Visibility from One Platform

    The Quantum platform unifies risk intelligence, traveler tracking, and crisis communications, giving you the insight and speed to make informed decisions instantly.

     

    *Return on Investment Report, Ipsos & KPMG, 2024

  • Support Your Duty of Care Obligations

    Our solution guides you in building a travel program that prioritizes your people’s safety and wellbeing, while helping you meet your Duty of Care responsibilities.
     

    Minimize Global Workforce Risk

    Our real-time monitoring and proactive alerting capabilities help you anticipate disruptions, protect your people worldwide, and ensure business continuity.

Putting Travel Risk Management Into Action

  • severe weather photo with floods

    When a Hurricane Threatens Your Regional Office

    We provide real-time storm tracking alerts and expert guidance. Our team helps you coordinate site evacuations, reroute travelers, and provide immediate access to medical and security support on the ground.

  • two employees helping in high risk destination

    When a Team Travels to a High-Risk Destination

    Before they depart, your employees receive tailored risk briefings and training. While traveling, they are supported by our global assistance network, providing the latest health, safety, and security intelligence.

  • a group of employees traveling together

    When a Sudden Border Closure Grounds Your Team

    We notify all affected travelers and provide real-time guidance on the ground. Our logistics team works around the clock to reroute travel plans and secure safe accommodation until they can get moving again.

  • civil security actions on the borders

    When Civil Unrest Erupts Near a Traveler's Hotel

    We instantly identify and alert impacted employees. Our experts provide step-by-step safety advice via the app and can coordinate secure in-country support or immediate evacuation if the situation escalates.

  • employees with a medical emergency case

    When an Employee Faces a Medical Emergency Abroad

    Your traveler gets one-touch access to our 24/7 medical team. We can provide consultations with doctors, refer them to vetted local clinics, and coordinate emergency care or medical evacuation for both physical and mental health needs.

  • an employee working on risk map

    When You Need to Confirm Your Team's Safety Now

    During a major incident, our platform instantly identifies who is in the affected area. You can send targeted communications to confirm their safety status, share critical updates, and ensure no one is left unaccounted for.

Get in Touch

 

CLIENT STORIES

Trusted by Global Leaders to Protect Their People

Hear how Mark Chatterton, Security Manager at King’s Trust International, works with International SOS to deliver Duty of Care in action, factoring in health, security, and environmental risks, so staff can travel with confidence.
Read More Client Stories

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Frequently Asked Questions

Our Travel Risk Management solution helps organizations manage a wide range of risks, including medical emergencies, security threats, natural disasters, and geopolitical instability. Backed by global experts and powered by our digital risk management platform, Quantum, we provide proactive support to ensure corporate travel safety and business continuity.
With our real-time traveler tracking platform, Quantum, organizations can instantly locate employees based on travel itineraries, mobile location data and TMC integrations. This enables rapid response and emergency support for travelers during critical events.
Through our TravelReady program, part of our Travel Risk Management service, travelers complete essential pre-trip steps such as training, risk briefings and policy acknowledgements. This ensures compliance and helps organizations understand how to manage travel risk for employees effectively.
Yes, our Travel Risk Management Platform Quantum, seamlessly integrates with major TMCs, travel booking systems, and third-party sources such as ride-share apps like Uber, train networks, and HR systems. Enabling automated data flow for itinerary tracking, risk assessments and compliance monitoring to support a fully integrated Duty of Care toolset.
Unlike standard TMC alerts, our Duty of Care solution delivers far more than notifications. International SOS combines real-time threat intelligence with expert medical, security, and logistical support, plus 24/7 access to our global Assistance Centers. Our travel risk platform, Quantum empowers your organization with targeted, two-way communication tools. Ensuring relevant alerts reach the right people at the right time and are backed by expert led response capabilities when every minute counts.
Travel insurance is primarily a financial reimbursement tool used to cover expenses after an incident has occurred. Travel Risk Management is a proactive service focused on prevention and immediate response. We provide 24/7 medical and security assistance to prevent issues from escalating and to manage them in real-time, which is outside the scope of a typical insurance policy.
Implementation time varies based on your organization's size and complexity, but our process is designed to be efficient. Our dedicated team works closely with you to ensure a smooth rollout, with seamless integration into your existing TMC and HR systems to get your program active as quickly as possible.
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