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Evacuation and repatriation operation assisted by security personnel.

Security Assistance

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ON-THE-GROUND SUPPORT WHEN RISK ESCALATES

When an employee is unreachable, movement is disrupted by unrest or severe weather, or risk levels shift in-country, we connect you to security specialists around the clock to guide decisions and coordinate on-the-ground support, from secure transport and protective services to evacuation and crisis-scale response, until the situation is resolved.

What Security Assistance Covers

  • Security officer providing pre-travel intelligence and data.

    Security Advice & Pre-Travel Intelligence

    Your employees and managers receive timely, tailored security guidance before and during travel, including pre-travel risk assessments, destination briefings, and real-time threat updates as situations evolve.

  • Executive security employee protecting a high-profile client.

    Journey Management & Protective Services

    In locations with an escalated threat environment, our security team works with your organization to plan safe itineraries, conduct secure route planning, and provide real-time monitoring throughout the journey.  

  • Evacuation and repatriation operation assisted by security personnel.

    Security Evacuation & Repatriation

    During security emergencies, we execute rapid evacuations to safe locations alongside trusted local partners. Our team manages all logistics and authority coordination, providing clear guidance while documenting the process for governance and post-incident review.

  • Security team coordinating mass evacuation during a crisis.

    Crisis Support & Mass Evacuation

    For major disruptions such as natural disasters, political unrest, or armed conflict, we activate dedicated Incident Management Teams to manage complex, multi-country incidents in parallel to business-as-usual operations, ensuring no degradation of core assistance.

28 Assistance Centers. Always On.

24/7/365 coverage across the regions where your people live, travel, and work.

World map showing International SOS Assistance Center locations
1,800+
Security evacuations last year
200
Dedicated security specialists
12,652
Security alerts issued last year
240+
Provider locations worldwide

When Every Minute Counts: Real Scenarios We Manage

    Evacuating 40 Lives from a Conflict Zone

    When Iranian hostilities triggered the closure of Israeli airspace, two clients needed their people out fast. We identified a secure overland route within 24 hours, activated a credentialed in-country partner, and coordinated a bus convoy to Amman with real-time guidance throughout, including during missile alerts en route.

     
    40
    People evacuated safely from Israel Accommodation and onward flights arranged on arrival.
    Read the full case study →
    Jordan landscape
    When a security crisis happens, every minute matters. Talk to our experts to ensure your people are protected 24/7.
    Speak to an Expert
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