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Non-Governmental Organisations (NGOs)

PROTECT. DELIVER. SUCCEED. 

The world of humanitarian and development aid is changing. Field staff and volunteers are no longer protected by reputation alone. From terrorism and targeted violence to the rise of pandemics, aid workers face increased risks every time they are deployed on assignment. International SOS supports your  employees when at home abroad and helps you meet your Duty of Care responsibilities.

BECAUSE SICK DAYS ARE NOT AN OPTION | BECAUSE HELP IS NOT ALWAYS THERE | BECAUSE THE WORLD IS CHANGING

International SOS supports NGOs to protect the health, safety and wellbeing of staff and volunteers who are at home and abroad, whether it’s for business, emergency response or delivering long term projects. We also help you meet your Duty of Care responsibilities, protecting your staff, contractors and volunteers at home and on assignment. Natural disasters are occurring more frequently and each time the aid community responds in strength. International SOS is there to protect aid workers and volunteers on assignment.

OVER 40% OF OUR NGO CLIENT MEDICAL CASES OCCUR IN COUNTRIES RATED ‘HIGH’ OR ‘EXTREME’ RISK.  

OUR SERVICES INCLUDE

  • Pre-departure and in-country medical and travel advice
  • Medical, security and mental health advice and assistance to your international and domestic workforce
  • Medical and non-medical evacuations
  • Access to our fleet of aircraft
  • Repatriation
  • On-the-ground medical, security and logistics services

Our teams comprise crisis management, medical, security, wellbeing, logistics and operations specialists and are supported by our Assistance Centres around the globe.

BENEFITS TO YOU AND YOUR ORGANISATION

  • Educate your Travellers Before they Depart

    Many NGO’s take extra precautions when deploying staff into high-risk countries or locations because the risks are obvious. The gaps start to appear when precautions are overlooked for travel that is perceived to be for business, of short duration or to low-risk countries. Even in seemingly benign countries and locations the security situation can change suddenly and without warning. Pre-departure preparation is important for everyone, regardless of their destination or trip duration. When considering Duty of Care obligations all staff are considered equal and should receive location briefings, health checks and screenings, and training on your organisation’s emergency response plans.
  • Assess your Risk Exposure

    Assess your risk of exposure in any location and recommend ways to mitigate the them. Provide your travellers, assignees and domestic staff with around-the clock access to local know-how.
  • Stay Connected with your Staff

    Stay connected with your employees and keep track of them. Our Workforce Resilience service supports your people every step of the way. We help them prepare for layered threat environments, monitor their location, warn them of emerging risks and provide professional health and security expertise.
More than 9,000 businesses, organisations, agencies and government bodies worldwide have integrated our services into their everyday business operations.
CONTACT US NOW

WHEN IS IT SAFE TO RETURN AFTER A NATURAL DISASTER?

With the recent devastation of natural disasters around the world, organisations are challenged more than ever to keep local business operations stable, while ensuring the safety and wellbeing of their people.

Read More

MAKE THE RIGHT DECISION WITH THE RIGHT INFORMATION

Having access to the latest location-specific medical and security alerts is critical to making informed decisions about your operations.

Government advisories and mainstream news are often insufficient sources of information when assessing risks to your operations and making stay or go decisions. Our alerts, advisories, and Assistance Centre experts can help you evaluate any particular situation in relation to your people and programs, thereby assisting you in balancing the need for safety versus the cost of potential evacuation and/or programme closure.
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