PROTECT. DELIVER. SUCCEED.
The world of humanitarian and development aid is changing. Field staff and volunteers are no longer protected by reputation alone. From terrorism and targeted violence to the rise of pandemics, aid workers face increased risks every time they are deployed on assignment. International SOS supports your employees when at home abroad and helps you meet your Duty of Care responsibilities.
BECAUSE SICK DAYS ARE NOT AN OPTION | BECAUSE HELP IS NOT ALWAYS THERE | BECAUSE THE WORLD IS CHANGING
International SOS supports NGOs to protect the health, safety and wellbeing of staff and volunteers who are at home and abroad, whether it’s for business, emergency response or delivering long term projects. We also help you meet your Duty of Care responsibilities, protecting your staff, contractors and volunteers at home and on assignment. Natural disasters are occurring more frequently and each time the aid community responds in strength. International SOS is there to protect aid workers and volunteers on assignment.
OVER 40% OF OUR NGO CLIENT MEDICAL CASES OCCUR IN COUNTRIES RATED ‘HIGH’ OR ‘EXTREME’ RISK.
OUR SERVICES INCLUDE
- Pre-departure and in-country medical and travel advice
- Situation updates and alerts to the travellers and organisation
- Medical and non-medical evacuations
- Access to our fleet of aircraft
- On-the-ground medical, security and logistics services
Our teams comprise crisis management, medical, security, wellbeing, logistics and operations specialists and are supported by our Assistance Centres around the globe.
BENEFITS TO YOU AND YOUR ORGANISATION
Educate your Travellers Before they Depart
Many NGO’s take extra precautions when deploying staff into high-risk countries or locations because the risks are obvious. The gaps start to appear when precautions are overlooked for travel that is perceived to be for business, of short duration or to low-risk countries.
Even in seemingly benign countries and locations the security situation can change suddenly and without warning.
Pre-departure preparation is important for everyone, regardless of their destination or trip duration. When considering Duty of Care obligations all staff are considered equal and should receive location briefings, health checks and screenings, and training on your organisation’s emergency response plans.
Assess your Risk Exposure
Assess your risk of exposure in any location and recommend ways to mitigate the them. Provide your travellers with around-the clock access to local know-how.
Stay Connected with your Travellers
Stay connected with your travellers and keep track of them. Our Workforce Resilience service supports your people every step of the way. We help them prepare for layered threat environments, monitor their location, warn them of emerging risks and provide professional health and security expertise.
WHEN IS IT SAFE TO RETURN AFTER A NATURAL DISASTER?
With the recent devastation of natural disasters around the world, organisations are challenged more than ever to keep local business operations stable, while ensuring the safety and wellbeing of their people.
MAKE THE RIGHT DECISION WITH THE RIGHT INFORMATIONHaving access to the latest location-specific medical and security alerts is critical to making informed decisions about your operations.
Government advisories and mainstream news are often insufficient sources of information when assessing risks to your operations and making stay or go decisions. Our alerts, advisories, and Assistance Centre experts can help you evaluate any particular situation in relation to your people and programs, thereby assisting you in balancing the need for safety versus the cost of potential evacuation and/or programme closure.
How We Support Clients
Teleconsultation During the COVID-19 OutbreakCase Study|Dakar, Senegal
International SOS provided TeleConsultation support to a patient diagnosed with COVID-19 while on a short trip to Africa.AssistanceTeleHealth
Supporting NGO Staff to Leave Beirut After Borders Closed Due to COVID-19 PandemicCase Study|Beirut, Lebanon
International SOS chartered a flight for a group of NGO employees caught in Beirut, Lebanon, when the country abruptly closed it borders due to the COVID-19 pandemic.COVID-19EvacuationSecurity
As far as other NGOs are concerned, my advice would be – if you have staff in the field, this kind of support and assistance is essential. It is a no-brainer. How can people do their job properly in challenging overseas environments without this kind of assistance? What is more, it is totally universal coverage; whether we have a delegate flying to a conference in Geneva, or an aid worker assessing public health in the Philippines, International SOS is there for them 24/7.
Psychological Impacts of International Business Travel
New whitepaper on the psychological impacts of business travel, 'Keeping Business Travellers Happy, Healthy & Engaged, at Home and Away'. The paper includes a ground breaking study of how business travel impacts travelling executives, carried out by an independent team of Occupational Psychologists at Kingston Business School (part of Kingston University, UK) and Affinity Health at Work, commissioned by International SOS Foundation.
Managing the Health and Safety of LGBT Mobile Workforce
For employers with international operations, there is no one-size-fits all answer when it comes to questions surrounding workplace law and LGBT employees.
Psychological Impacts of Remote Rotational Work
International SOS Foundation commissioned a ground-breaking global study into the psychological impacts of remote rotational work. Carried out by occupational health psychology consultancy and research group, Affinity Health at Work, the study brings together global findings from stakeholder interviews, a survey of remote rotational workers and an extensive literature review.