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Travel & Mobility

Supporting Travel Mobility Programmes

The world of work has changed and mobility is at the centre of it. How are mobility and travel teams responding to changes demanded of them? 

Mobility and travel managers are increasingly being asked to support not just traditional business travel and assignments, but remote working, work from wherever and at times digital nomads.

As pandemics, global security incidents and economic pressures rise, risk prevention measures need to remain coherent –  especially when considering the evolving risk landscape of a mobile workforce. Business travellers and assignees expect coordinated, smooth processes and offers that meet their needs. And they want to be safe during their business trip or their assignment.

Developing a structured approach to the development, implementation, evaluation and review of an organisation’s travel risk management programme is important not only to the assessment and treatment of travel risks, but promoting a culture where mobile worker-related risk is taken seriously, thereby increasing employees’ willingness to travel. 

Compliance with Duty of Care obligations plays a greater role today than ever before. We help organisations and their people mitigate risks while travelling or working abroad.

How it Works

We are there to support you at every stage of your return to travel plans.
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How it helps

Our support means you and your people can rely on expert help, whatever the requirements. We can assist with preparation, compliance, security and monitoring, as well as providing on-site health assistance. Our 24/7 global Assistance Centres provide access to the best possible expertise for any question or emergency. Our global network of accredited providers ensures we have ‘boots on the ground’ to support you, wherever you need it.
Learn more about our Workforce Resilience Solution

Preparation and Mitigation

Medical and security location guides and alerts:

  • Online destination guides - research up-to-date medical, security and travel information on more than 850 cities and 239 countries.
  • Medical and security alerts - receive situational intelligence and the latest medical guidance and security advice directly on your phone.
  • Mobile App - access alerts, country guides, check-in, one button calling and live chat with health and security experts via mobile devices.
  • Pre-travel guidance - receive security and medical advice based on planned destinations.

Unlimited 24/7 Assistance

Call our  24/7 Assistance Centres for advice, referrals and assistance: 

  • Lost document advice and assistance, emergency message transmission, emergency personal cash advance.
  • Global infrastructure and local connections - support during a security situation or critical medical event using our 27 Assistance Centres and extensive Global Assistance Network.
  • Provider advice - research, advice and information on providers for ground transportation, accommodation, etc. who have been vetted by our in-house experts.
  • 24/7 access to experts - receive immediate assistance from security and medical experts when an emergency occurs or you need guidance. 


Want to Learn More?

Make an enquiry to be contacted by one of our consultants.