Supporting Travel Mobility Programmes
The world of work has evolved, with mobility now at its core. So how are mobility and travel teams adapting to these changes?
Today, mobility and travel managers support not only traditional business travel and assignments but also remote working, work-from-anywhere setups, and digital nomads.
As global security & health incidents, and economic pressures increase, coherent risk prevention measures are essential. The evolving risk landscape of a mobile workforce demands coordinated, smooth processes. These processes must meet the needs of business travellers and assignees, ensuring their safety during trips or assignments.
A structured approach to developing, implementing, evaluating, and reviewing an organisation’s travel risk management programme is crucial. This approach not only addresses travel risks but also fosters a culture where mobile worker-related risks are taken seriously, thereby increasing employees’ willingness to travel.
Compliance with Duty of Care obligations plays a greater role today than ever before. We help organisations and their people mitigate risks while travelling or working abroad.
How it Works
Our Solutions
When facing new health and security risks, especially in unfamiliar environments, people need easy access to the best advice and care. Employers, sponsors, schools, family, and friends want assurance that support is available.
Our Workforce Resilience service supports your people every step of the way. We help them prepare for complex threats, monitor their location, alert them to risks, and provide professional health and security expertise.Layered Threat Environment
Our monitoring tools identify and locate your people near significant incidents or threats. We also inform you by email of any emerging health or security risks that might affect them. Most importantly, we provide 24/7 access to world-class health and security services via our global network of Assistance Centres and on-the-ground networks. One call connects them with doctors, nurses, logistics coordinators, and security teams.Partnering With Your Ecosystem of Providers
We support travel and mobility managers with a wide range of solutions for your business. We understand you likely have insurance policies, travel management companies, and advice from tax advisors and brokers. To simplify your processes, we maintain direct relationships and integrate with a wide range of your service providers. This allows you to be more efficient in your role while focusing on what matters most: your employees.
5 key questions to evaluate your mobility programme
How it helps
Preparation and Mitigation
Medical and security location guides and alerts:
- Online destination guides - research up-to-date medical, security and travel information on more than 850 cities and 239 countries.
- Medical and security alerts - receive situational intelligence and the latest medical guidance and security advice directly on your phone.
- Mobile App - access alerts, country guides, check-in, one button calling and live chat with health and security experts via mobile devices.
- Pre-travel guidance - receive security and medical advice based on planned destinations.
Unlimited 24/7 Assistance
Call our 24/7 Assistance Centres for advice, referrals and assistance:
- Lost document advice and assistance, emergency message transmission, emergency personal cash advance.
- Global infrastructure and local connections - support during a security situation or critical medical event using our 27 Assistance Centres and extensive Global Assistance Network.
- Provider advice - research, advice and information on providers for ground transportation, accommodation, etc. who have been vetted by our in-house experts.
- 24/7 access to experts - receive immediate assistance from security and medical experts when an emergency occurs or you need guidance.
How We Support our Clients
Assistance to a Distressed Business Traveller of a Multinational Technology Corporation
|Ho Chi Minh, VietnamInternational SOS provided in-country emotional and TeleConsultation assistance to a distressed business traveller of a multinational technology corporation during COVID-19.
COVID-19AssistanceIt was hugely rewarding to work with International SOS, as we could get information so much earlier than if we had to find and develop it ourselves. As we are just a team of two managing risk and security, having International SOS there as trusted partner was a real game-changer.
Medical Support to an International Business Traveller During the World Sport Tournament in Qatar
International SOS team assisted an international business traveller with medical care during her assignment at the World Sport Tournament in Qatar
Business ContinuityHealthSafetyTravelWellbeing