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Assistance App

Our Assistance App is an essential tool for preparing, informing and keeping your workforce safe. No matter where your people are working or travelling to, they will be able to access the latest health and security advice. And if they should need Assistance from one of our experts around the world, it’s one tap away.

Assistance App at a Glance

The Assistance App puts International SOS support into the palm of your peoples’ hands – a core feature of your Workforce Resilience service.


Plan for wherever you work or travel to. Stay alerted to incidents unfolding in real time. Get health and security assistance when you need it most. Anywhere, anytime.


Download the App now on your app store: 

App Store Download   Google Play Download


  • Support your Domestic & International Employees during COVID-19

  • Equip your Workforce with Real-Time Alerts Wherever they are

  • Find your People When it Matters the Most

COVID Trip Planner

Your Resource to Understanding Travel Restrictions and Requirements

With up-to-date, real-time information, COVID Trip Planner provides a straightforward understanding of travel restrictions and requirements for specific trips based on a traveller’s personal passport and vaccination status, as well as travel rules by destination, quarantine mandates, and other COVID-related considerations.

At International SOS, our expert advice, travel planning tools, and comprehensive medical, safety, and travel information provide managers and their employees what they need to stay safe and healthy before, during, and after a trip.


Access the COVID Trip Planner via the online portal or download the Assistance App now on your app store: 

App Store Download   Google Play Download

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Real-time Updates on Your Workforce

Location accuracy at critical moments: during an incident, the App’s emergency check-in function uses geolocation to automatically check who is in the area.

Reach impacted employees with confidence: by knowing your employees’ locations at the time of an incident, you can focus your efforts on people who are actually in the impacted area of the incident and may require assistance

24/7 privacy: your people can be assured that their privacy is respected. Their location is shared only when they are confirmed to be in the area of a major incident.

Need Urgent Advice?

If you are an existing client with a medical or security question/concern, please call one of our Assistance Centres for support.

For any other enquiries, please email us.