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Press announcement

Safeguard Your Workforce this Easter with Enhanced Duty of Care as Global Travel Surges


With the Easter holidays approaching and travel anticipated to rise, particularly between Good Friday (29 March) and Easter Monday (1 April), International SOS encourages organisations to highlight the importance of health and safety among their workforce during this busy holiday period.

This year, global travel is rebounding at a rapid pace. The International Air Transport Association (IATA) reported a 16.6% increase in global passenger demand for January this year, indicating a strong start to the year.1 Despite this positive trend, a potential rise in travel disruption is a growing concern. Prolonged and widespread labour shortages within the travel industry2, as well as the increasing frequency of extreme weather events worldwide3, could significantly impact flight schedules, leading to delays and cancellations. This concern is shared by industry leaders, with more than half of airline and airport executives reporting experiencing more disruption today than pre-COVID pandemic.4

Given this upcoming busy holiday travel season, there is a heightened need for preparedness. Proactive measures such as maintaining flexible travel plans, monitoring weather updates and establishing contingency plans can help mitigate and manage travel risks. Furthermore, travellers should also prioritise self-care to maintain their health and wellbeing during this holiday period.

Dr Kate O’Reilly, Regional Medical Director at International SOS comments

For many, the Easter travel rush can often lead to disruptions in routine activities such as exercise, sleep and healthy eating patterns. These disruptions may ultimately impact individual’s overall health and wellbeing. However, a proactive approach can significantly reduce the risk of illness while travelling.

Organisations can play a key role in supporting the health and wellbeing of their travelling workforce during the Easter season. This includes providing employees with essential pre-travel health information, such as destination-specific health risks and guidance on required vaccinations. Employers should also ensure that their travelling workforce have access to readily available medical support should they encounter any health concerns.

Erika Weisbrod, Security Director at International SOS comments

Given the ongoing trend of labour disruptions and extreme weather events impacting travel globally, preparedness through comprehensive security awareness training is particularly important this Easter season. Unforeseen delays and unfamiliarity with destinations can heighten stress and potentially increase security risks for travellers.

Those who are planning to travel during this Easter break should anticipate crowded transport hubs, such as airports and rail stations. Those that are travelling by road should also expect traffic congestion on major roadways around popular destinations and should consider travel during off-peak days and times. While specific recommendations may vary depending on the destination, organisations can play a crucial role in supporting a safe and secure travel experience for their workforce.
International SOS recommends organisations take action to safeguard their travelling workforce during the Easter holiday period:
  1. Implement a proactive Duty of Care policy: Ensure a comprehensive Duty of Care policy is in place to support employee wellbeing throughout their travels. This includes pre-travel risk assessments, access to travel security training and readily available medical and security assistance services.
  2. Encourage pre-travel health information and guidance for healthcare needs: Empower employees with up-to-date health information for their travel destinations. This could include recommended vaccinations, advice on staying healthy while travelling and access to medical consultations if needed.
  3. Promote travel security awareness training: Equip employees with the knowledge and skills to navigate travel challenges confidently. Training should cover risk identification, mitigation strategies and best practices for staying safe and secure in unfamiliar environments.
  4. Provide real-time travel information and intelligence: Encourage travellers to monitor the local news, regulations and restrictions in their specific destination, as local laws may vary significantly. Provide travellers with travel monitoring solutions to track weather patterns, potential strikes and flight delays that could impact their itineraries.
  5. Provide mental health support: Acknowledge the potential for increased stress due to travel delays and offer resources to help employees manage their wellbeing.

1. International Air Transport Association (IATA) | Passenger Demand Up 16.6% in January (2024)
2. McKinsey | The future of tourism: Bridging the labour gap, enhancing customer experience
3. Intergovernmental Panel on Climate Change (IPCC) | Global Warming of 1.5°C
4. Amadeus (2024) | Better together: rethinking how to manage disruption in aviation

For further information, please contact:
Indira Illianti
Group Senior Marketing and PR Executive, International SOS

About the International SOS Group of Companies
The International SOS Group of Companies is in the business of saving lives and protecting your global workforce from health and security threats. Wherever you are, we deliver customised health, security risk management and wellbeing solutions to fuel your growth and productivity. In the event of extreme weather, an epidemic or a security incident, we provide an immediate response providing peace of mind. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We help protect your people, and your organisation's reputation, as well as support your compliance reporting needs. By partnering with us, organisations can fulfil their Duty of Care responsibilities, while empowering business resilience, continuity, and sustainability.

Founded in 1985, the International SOS Group, headquartered in London & Singapore, is trusted by over 9,000 organisations. This includes the majority of the Fortune Global 500. As well as mid-size enterprises, governments, educational institutions, and NGOs. Nearly 12,000 multi-cultural security, medical, logistics and digital experts stand with you to provide support & assistance from over 1,200 locations in 90 countries, 24/7, 365 days. Between them, International SOS employees speak nearly 100 languages and dialects in our Assistance Centres, Clinics, and offices.

To protect your workforce, we are at your fingertips: