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Press announcement

Oakwood Appoints International SOS for Global Accreditation of Its "Oakwood Clean360" Programme and Alignment with Expert Health and Safety Protocols

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More than 80 Oakwood properties worldwide to be audited for consistency and compliance.

Oakwood®, today announced the appointment of the International SOS Group of Companies (“International SOS”) to undertake the accreditation of its Oakwood Clean360 programme. Following the launch of Oakwood Clean360 in June 2020, this appointment underscores Oakwood’s unwavering commitment to protect the health and safety of its guests, associates and partners. International SOS’ global health advisors will assist Oakwood in ongoing risk analysis and enhancements to ensure robustness of the programme and maintain consistency across more than 80 properties in Asia Pacific, the United States and the United Kingdom.

“Although public health requirements differ in every country, Oakwood is implementing a globally consistent safety program that meets the highest standards of health and hygiene so that our stakeholders can enjoy peace of mind at every Oakwood destination. The hallmark of our hospitality excellence transcends memorable experiences. Oakwood strives to create a safe sanctuary for our guests to feel at home. The partnership with International SOS demonstrates our relentless commitment to mitigating risks with vital precautionary measures in a safe and sustainable manner,”


 said Dean Schreiber, interim Chief Executive Officer of Oakwood.

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International SOS is the world's leading health and security services company with more than 30 years of expertise in building workforce resilience, saving lives, and protecting all employees from any health and security threats.


“We are delighted to work with Oakwood to enhance their operational hygiene procedures, as the hospitality sector prepares for the resumption of travel. Continuous improvements will be introduced to ensure that the programme evolves in response to best practices in managing public health concerns, and that the team is equipped to adjust to these new protocols,”

said Dr Low Kiang Wei, Medical Director of International SOS.

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Taking a holistic approach to the accreditation process, International SOS’ medical consultancy reviewed and enhanced Oakwood’s current hygiene standards framework, and developed audit tools and guidelines to monitor compliance and accurate implementation. Every Oakwood property is required to send operational teams for audit training, including associates from the Housekeeping, Engineering, Front Office as well as Food and Beverage divisions. The company will pilot its new programme at Oakwood Premier AMTD Singapore.

Earlier this summer, Oakwood became the first serviced apartment brand to mandate the use of face masks in all public areas and added that requirement to the global Clean360 programme.

For more information, please visit:

Media Contacts:

Ee Jin Lim
Head of Global Marketing, Oakwood
Direct: 65.6885.1032

Joleena Seah
Director – Southeast Asia, GHC Asia
Direct: 65.6715.1573

About the International SOS Group of Companies
The International SOS Group of Companies is in the business of saving lives and protecting your global workforce from health and security threats. Wherever you are, we deliver customised health, security risk management and wellbeing solutions to fuel your growth and productivity. In the event of extreme weather, an epidemic or a security incident, we provide an immediate response providing peace of mind. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We help protect your people, and your organisation's reputation, as well as support your compliance reporting needs. By partnering with us, organisations can fulfil their Duty of Care responsibilities, while empowering business resilience, continuity, and sustainability.

Founded in 1985, the International SOS Group, headquartered in London & Singapore, is trusted by over 9,000 organisations. This includes the majority of the Fortune Global 500. As well as mid-size enterprises, governments, educational institutions, and NGOs. Nearly 12,000 multi-cultural security, medical, logistics and digital experts stand with you to provide support & assistance from over 1,200 locations in 90 countries, 24/7, 365 days. Between them, International SOS employees speak nearly 100 languages and dialects in our Assistance Centres, Clinics, and offices.

To protect your workforce, we are at your fingertips: