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Understanding the New ISO 31030 Standard and its Impact on Travel Risk Mitigation

With organisations starting to consider returning to travel and how to go about this safely, International SOS supported the development of the new ISO standard. It provides vital guidance to protect the workforce.


With organisations starting to consider returning to travel and how to go about this safely, this new ISO standard, provides vital guidance to protect the workforce. The standard, ISO 31030:2021, provides a structured approach to the development, implementation, evaluation and review of a travel risk management policy and programme, as well as an assessment and treatment of travel risks. These range from events such as a road accident, or a health incident, through to disease outbreaks, epidemics, natural disasters, as well as conflict, crime, security, health (including mental health) of travellers, and adversely affect the outcome of their travel objectives.

By promoting a culture where travel-related risk is taken seriously, resourced adequately, and managed effectively, the standard aims to garner recognised and realised benefits such as:

  • contributing to business continuity capability and organisational resilience;
  • improve worker confidence in travel-related health, safety and security arrangements;
  • enabling business in high risk locations;
  • enhancing an organisation’s reputation and credibility – leading to a positive effect on competitiveness, staff turnover and talent acquisition;
  • reducing legal and financial exposure;
  • increasing general productivity; and
  • contributing to meeting the sustainable development goals by strengthening the social dimension of sustainability.

Over the past 35 years, International SOS has been at the core of supporting organisations travel risk management plans. Our health and security experts are on hand to guide your organisation in understanding the standards core components, assessing the risks impacting your workforce and then integrating these into your existing travel risk management plans to ensure compliance. 


To evaluate your travel risk approach, our security and health experts have created a five-minute assessment which provides a customised report that you can take directly to your management.

The report includes:

  1. A broad indication of your organisation's current maturity with regard to travel risk mitigation systems, processes and tools aligned with ISO 31030
  2. Prevention measures to minimise the impact of travel risks facing your organisation and workforce
  3. Recommended steps on how to improve your travel risk management policies and programmes



To learn how to adapt your travel polices and procedures to encompass the new standard, the International SOS Foundation has developed a new training course entitled, Building a Travel Risk Management Programme Fit for the COVID-19 World. The two-day virtual course is designed to provide individuals responsible for, or part of their organisations travel risk management team with the competencies necessary to enhance their travel risk management (TRM) programme to encompass ISO 31030:2021. Led by our health and security experts, it will equip stakeholders with the practical tools necessary to develop or update their travel risk management policies to address the most pertinent health and security risks impacting their workforce. To learn more and register, click here.



Risk Outlook 2022

Learn more on our Risk Outlook 2022 prediction and join our health and security expert on the dedicated regional experts.
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