This CPD-certified masterclass provides business leaders and crisis professionals with essential tools to lead confidently through uncertainty. Learn to define roles, make strategic decisions under pressure, and apply the ISO 22361:2022 standard. Gain hands-on experience through case studies and a crisis simulation to develop a structured, proactive crisis management approach.
In a world of constant change, our ability to manage crisis defines us. Accepting change, challenging our beliefs and engaging in continuous learning are not just strategies, they are essential traits for thriving in uncertainty.
Our experienced trainer will guide you through very practical exercises based on major risk situations and interactive simulations that will enable you to learn, practice and apply best practices in crisis management.
Objectives
- Learning how to deploy effective crisis management
- Define the roles and responsibilities of your team
- Develop an effective approach to assessing the situation and making decisions under constraints of time, difficult environments and technical issues
- Gain an in-depth understanding of the methodology and holistic approach in accordance with the guidelines of ISO 22361: 2022, a globally recognised standard
Agenda
Day 1 - Foundations of Crisis Management
Module 1: Fundamentals
- Terms & Definitions
- Anatomy of a Crisis
- The Crisis and Us
- Conscious Crisis Management
Module 2: Methodology
- Introduction to ISO 22361:2022
- Crisis Management Program
- Response Models
Module 3: Case Studies
Day 2 - Principles & Paradoxes of Crisis Management
Module 4: Crisis Response
Module 5: Crisis Simulation
Who Should Attend?
The program is designed for professionals in the fields of crisis management, risk management, HSE, HR, security, and business continuity.
Please note that the participation fee for the masterclass is USD 2600 (plus VAT), including meals throughout the program. International SOS clients benefit from a reduced rate of USD 2100 (plus VAT).
