How we work with your insurer

We help you provide specialist support to your organisation for your specific medical and security needs via dedicated assistance services that are fully aligned with your insurer.


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We have proven working interfaces and processes with an expansive range of expatriate and travel insurers directly providing administrative support for claim submissions when required.



We ensure the relationship between your organisation, International SOS and your insurer is as smooth as possible by using direct billing agreements with insurance carriers.


With us, you can provide real-time medical case information to your insurer, enabling them to verify insurance coverage and achieve their claims management directly on your behalf. Information provided by our assistance specialists’ captures important details that if missed could lead to future complications and unnecessary costs.


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