International SOS’ Response Centers are strategically placed to provide on-the-ground support to client operations. They draw on our teams’ deep understanding of the local medical, operational and regulatory environment to provide remote medical support to our onsite health professionals delivering dedicated medical care on at client worksites (MedSites). Response Centers are run under the clinical supervision of an International SOS Medical Director.
They work in concert with International SOS’ Assistance Centers so that any medical case requiring further domestic or out of country medical assistance may be coordinated and managed seamlessly. In some locations, our Response Centers sit within our Assistance Centers.
Response Centers also support our collection of granular health and security situational awareness, which strengthens our local understanding of the local operating environment, as well as the country and city specific medical and security environment.
Digital Capabilities
Our Electronic Medical Records (EMR) digital platforms provide our health professionals at our client sites (MedSites) with the ability to record and share medical information in a secure, real-time environment to better enable remote telemedicine interactions with medical professionals located within International SOS Response Centers, globally. This capability provides clients with the assurance of International SOS clinical best practice and standards governing the delivery of medical care.
Global Footprint
We support organizations operating in more than 900 remote and isolated geographic locations that often lack proper medical infrastructure. In certain areas, our Response Centers are integrated within our Assistance Centers, fostering a seamless and comprehensive approach.
