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Press announcement

International SOS Group Achieves Certification for Excellence in Travel Risk Management

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International SOS Group, the world’s leading security and health risk management company, has been awarded a certificate of conformance to ISO 31030 Travel Risk Management. The assessment was carried out by the internationally recognised certification body, MSS Global, and was awarded in June 2025. 

Tony Chattin, Director, MSS Global,

It is clear that International SOS has a strong, controlled approach to managing the risks associated with business travel for its employees. Aligning to the key elements of ISO 31030:2021, the organisation demonstrated rigour  in ensuring the highest standards of safety and Duty of Care to its people.

David Cameron, Group GM Security, International SOS, commented,

As an organisation in the business of supporting others in their travel risk management, it was important for us to have our own practices validated against the global ISO guidance. Our clients expect that we apply best practice in managing travel risk.  The awarding of ISO 31030 conformance provides assurance that we apply the standards that we recommend and attests to the quality of our assistance and digital services.

The ISO 31030 guidance encompasses all aspects of travel, including preparation and education of travellers, risk assessment, selection of support partners, accommodation and transport selection, journey management, assistance services, monitoring and communicating with travellers, responding to incidents, crisis management, and post-trip actions.

The assessment process followed ISO guidance, with a rigorous focus on how International SOS’s travel risk management system operates in practice. This included testing the real-world effectiveness of policies and programmes, and evaluating how threats are identified and mitigation strategies implemented in support of our business travellers.

To support organisations in evaluating their travel risk approach in alignment with the framework, International SOS security and health experts have created an online self-assessment, which provides a customised report. For organisations who would like to learn more about how to enhance their travel risk management (TRM) programme to encompass ISO 31030:2021, the International SOS Foundation offers regular training courses which can be found here when available. 

About the International SOS Group of Companies; 40 years of saving lives

The International SOS Group of Companies is in the business of protecting and saving lives. Wherever you are, we deliver customised security risk management, health and wellbeing solutions to fuel your growth and productivity. In the event of a security incident, epidemic, extreme weather or any other business-disrupting event, we provide an immediate response, giving you and your workforce peace of mind. We uniquely combine industry-leading technology with expertise in security, medical and logistics to deliver prevention programmes that offer real-time, actionable insights and on-the-ground support.

Founded in 1985, the International SOS Group has been saving lives for 40 years. Headquartered in London and Singapore, we are trusted by over 9,000 organisations. This includes the majority of the Fortune Global 500, as well as mid-size enterprises, governments, educational institutions, and NGOs. Nearly 13,000 global experts stand with you to provide support and assistance from over 1,200 locations in 90 countries, over 110 languages, 24/7, 365 days a year.

We help protect your people and your organisation, as well as support your compliance reporting needs. By partnering with us, your organisation can fulfil its Duty of Care responsibilities and fortify its business continuity.
 
To strengthen your resilience, we are at your fingertips; internationalsos.com.