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Crisis management


Building an effective crisis management programme: successful practices

Good and bad examples from various organisations.

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Obtain a foundational understanding of Crisis Management in three sessions, or attend just one session, depending on your skill level:

  • Crisis Management Foundations: November 02, 10:00 CET (English) & November 03, 10:00 CET (German)
  • Background and introduction (COVID-19 "Wake-up Call"), implementation
  • Crisis Management Successful Practices: December 01, 10:30 CET (English) & December 02, 11:00 CET (German)
  • Good and bad examples from various organisations
  • Crisis Management Problem Solving (Tips for advanced users (January 2022)
  • Crisis tools essentials and decision-making process methodology