About the Conference
Join us for the first International SOS Academia Conference (ISAC) - a national gathering of higher education leaders committed to advancing health, safety, security, and student well-being across campus.
This cross-functional event brings together professionals from risk management, student affairs, campus safety, compliance, and international education to foster collaboration and institutional resilience.
It will also mark the debut of a collaborative whitepaper focusing on Duty of Care and Health & Safety, featuring peer scholastic insights and statistics on international education.
Agenda
Day 1 (Tuesday, 21 April) - Welcome & Assistance Center Tour
- 2:00 - 2:30 PM: Shuttle Service from Normandy Farms to International SOS
- 2:30 - 3:00 PM: Arrival and Welcome
- 3:00 - 4:30 PM: Assistance Center Tour
- 4:30 - 5:00 PM: Shuttle Service from International SOS to Normandy Farms
- 5:00 - 7:00 PM: Happy Hour and Welcome Reception at Normandy Farms
Day 2 (Wednesday, 22 April) - Conference Sessions
- 8:00 - 8:45 AM: Arrival and breakfast
- 8:45 - 9:00 AM: Welcome
- 9:00 - 10:00 AM: Duty of Care & Liability in Study Abroad
- University of Pennsylvania - Jaime Molyneux, Senior Director, Global Safety and Olivia Kamara, Travel Risk and Insurance Manager
- University of Alabama - Chad Berry, Associate Director for International Health, Safety & Risk Management
- Dartmouth - Parker Pflaum, Director of Program Safety
- 10:00 - 10:15 AM: Break
- 10:15 - 11:00 AM: Proving Security’s Value in Tight Fiscal Times
- Michigan State University - Matt Cullinane, Director, Office for Global Health, Safety and Security in International Studies and Programs
- International SOS - Steve Bernard, Senior Security Advisor
- 11:00 - 12:00 PM: Why Plans Don’t Mean Preparedness: The Quiet Crisis in Campus Safety
- Michigan State University - Matt Cullinane (moderator), Director, Office for Global Health, Safety and Security in International Studies and Programs
- Frederick Community College - Robin Shusko, Chief of Campus Police and Director of Public Safety
- Michigan State University - Doug Monette, Deputy Chief, Department of Police and Public Safety
- 12:00 - 1:15 PM: Lunch
- Launch of International SOS Whitepaper
- Latest trends in global education: Institute of International Education: Mirka Martel, Head of Research
- International SOS Digital Service Vision and Roadmap
Track 1
- 1:15 - 2:00 PM: From Ratings to Readiness: Operationalizing a Risk-Based Travel Safety & Security Program
- Princeton University - Chris Holmes, Director of Global Safety & Security
- International SOS - Henning Snyman, Security Director
- 2:00 - 2:30 PM: Break
- 2:30 - 3:30 PM: Hoping It All Works Out: Student Wellness with a Game Plan
- Arcadia University - Charlene Grauer, Global Care & Wellness Advisor (Arcadia Abroad) and Jacki Daddona, Assistant Director, Custom Programs
- 3:30 - 5:00 PM: Preparing for a Critical Incident - How to Design and Execute an Effective Scenario-Based Training for Your Institution
- University of Pennsylvania - Jamie Molyneux, Senior Director, Global Safety, and Kristyn Palmiotto, Executive Director, Penn Abroad, The University of Pennsylvania
- Where There Be Dragons - Paul Dreyer, Strategy Associate
- International SOS - Mackenzie Grahek, Manager Security Operations
Track 2
- 1:15 - 2:00 PM: Overseas Incident Response
- University of Pittsburgh - Hilary Koller, Director of Global Experiences and Leo Di Cesare, Director of Global Risk, Health, Safety, Security
- International SOS - Dr. Mark Fischer, Regional Medical Director
- Cigna
- 2:00 - 2:30 PM:Break
- 2:30 - 3:30 PM: The NSF Secure Center: Travel Resources & Tools
- Northeastern University - Amanda Humphrey, Chief Research Operations Officer and Dr. Irem Tekogul, Co-Design Lead
- 3:30 - 5:00 PM: Managing Cascading Crises: A Tabletop-Based Approach to Complex Medical and Security Incidents Abroad
- Pennsylvania State University - Monique MacAllan, Lead Analyst for Travel Risk Management
- Allegiant - Kelly Trail, Director, Higher Education and Assistance
- International SOS - Caitlin Foley, Operations Manager
Closing & Networking
- 5:00 - 7:00 PM: Happy Hour & Closing Networking
Location and Accomodations
Group Attendees can book online by accessing Pennsylvania Resort Hotels | Normandy Farm in Blue Bell PA
Use the Group Attendee Code: ISOSAC (no spaces, capitals do not matter).
Group Rate: $159 per night plus fees (approx. $191 total with taxes and resort fee)
Group Rate cutoff date: 12 April 2026
Booking instructions:
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Go to NormandyFarm.com
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Click "Stay", then "Book Your Stay" brown bar (opens a new tab)
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Under Guests & Rooms, go to "Add Code" and click the drop-down menu
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Click to change from "Discount Code" to "Group Attendee", enter code ISOSAC
*This is where people get stuck, they miss the drop down and pay full price outside of the block rate*
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Click "Add" to move forward, roll to bottom of screen
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Click "Select & Go To Next Step"
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Guests will then tap the Check In date and tap the Check Out Date
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Click "Confirm Dates of Stay" at the bottom if desired dates are correct
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Choose one of the available room types; will display info of your selection
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Click "Add Room & Check Out", then proceed to enter profile/card details
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Enter all *necessary* fields and click "Complete Reservation"
For questions on accommodations, please reach out to Normandy Farms at (215-616-8512) and be sure to mention the International SOS event.
