About the Event
When a crisis strikes, will you lead or react?
In today’s unpredictable world, the ability to manage crises effectively can define the success or failure of your organization. This CPD-certified Crisis Management Masterclass equips business leaders and crisis professionals with the critical skills to lead with confidence in times of uncertainty.
The program combines real-world case studies, interactive exercises, and a high-impact crisis simulation, ensuring you gain practical experience and actionable insights.
Guided by an experienced trainer, you’ll practice proven techniques drawn from major risk scenarios and industry best practices - helping you build a proactive, resilient crisis management framework for your organization.
Objectives
- Learning how to deploy effective crisis management
- Define the roles and responsibilities of your team
- Develop an effective approach to assessing the situation and making decisions under constraints of time, difficult environments and technical issues
- Gain an in-depth understanding of the methodology and holistic approach in accordance with the guidelines of ISO 22361: 2022, a globally recognized standard
Agenda
Day 1 - Foundations of Crisis Management
Module 1: Fundamentals
- Terms & Definitions
- Anatomy of a Crisis
- The Crisis and Us
- Conscious Crisis Management
Module 2: Methodology
- Introduction to ISO 22361:2022
- Crisis Management Program
- Response Models
Module 3: Case Studies
Day 2 - Principles & Paradoxes of Crisis Management
Module 4: Crisis Response
Module 5: Crisis Simulation
