Return to Travel
As numerous countries reduce their pandemic-restrictions, we are starting to see increases in activity in business travel behaviours (monitored in our Tracker tool). With an uplift of 125% since the beginning of 2021, domestic business travel around the world has shown signs of gathering momentum.¹
International travel has also shown increases in certain locations too. For example, business trips to Austria have seen a 5-fold increase during the first six months of 2021.
Travel has become undoubtedly more complicated and more support is required than ever – in Europe alone, we have seen a 60% increase in the number of cases per 100 trips². Travellers and their managers are commonly seeking our advice to help navigate the complexity of country restrictions and, of course, managing the threats of the disease itself.
We are here for you at every stage of your Return to Travel plans
Preparation: quickly assess the latest COVID-19 information to ensure that your employee is eligible to travel is essential. We are on hand to provide you with the most up-to-date COVID-19 travel information, curated by our medical and security experts. Our COVID-19 online training courses, which are available for your entire workforce, will equip your people with all the relevant advice so that they are confident ahead of their trip.
Prevention: our Tracker Communication Module allows you to easily communicate with your people who are within the area of impact through multiple channels. Including those working and living in the incident area, and those who are visiting or about to travel there. In the critical moments following an incident, Tracker helps you to contact potentially impacted people to quickly to determine their safety and wellbeing. You can manually send out your own communications via email, SMS, or text-to-speech using our Communications module.
Support: at any time, your workforce can utilise our 24/7 Assistance Centre support services and will receive up-to-date medical and security COVID-19 alerts via our Assistance App, relevant to their location. From the provision of Emotional Support to TeleConsultation, we are here every step of the way to ensure your people receive the best possible care, so their business trip is a successful one.
SUPPORT TO A DOMESTIC BUSINESS TRAVELLER WHO FELL ILL on A TRIP DUE TO COVID-19
International SOS provided domestic travel support to Andrés who was diagnosed with COVID-19 and fell ill while returning home to Barcelona, from Madrid, Spain.
ASSISTANCE TO A DOMESTIC TRAVELLER DURING THE COVID-19 PANDEMIC
International SOS assisted a domestic traveller who required advice on the restrictions of interstate travel within Australia.
PROVIDING DOMESTIC TRAVEL ADVICE DURING LOCAL COVID-19 OUTBREAK IN GUTERSLOH
International SOS provided security consultation to Rachel, an employee of a heavy machinery and manufacturing corporation, amidst domestic COVID-19 travel restrictions for people travelling from Gutersloh to other parts of Germany.
SUPPORTING NGO STAFF TO LEAVE BEIRUT AFTER BORDERS CLOSED DUE TO COVID-19
International SOS chartered a flight for a group of NGO employees caught in Beirut, Lebanon, when the country abruptly closed it borders due to the COVID-19 pandemic.