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Client Story

Integrated Occupational Health Services for Multisite Oil & Gas Workforce in Malaysia

Malaysia Occupational health Services in Oil and Gas Sector International SOS 2
Ribbon

Operating across refineries, terminals and field sites, this major Oil and Gas organization in Malaysia must ensure that every worker is medically fit for duty, that statutory and workplace regulatory medicals are completed on time, and that decisions are consistent across multiple Approved Medical Examiners (AMEs). We provide corporate occupational health governance and occupational medicine expertise, integrating medical surveillance services, fitness to work assessments, and return to work coordination to reduce risk, improve productivity and maintain compliance.

Managing Employee Health Risks in Hazardous Environments

Addressing the occupational health needs for a 6,000 multisite workforce in high-risk environments presents several pressures including:

  • Ensuring timely, compliant employee health assessments and statutory medical examinations for safety sensitive roles.

  • Standardizing occupational health assessments across numerous AMEs to maintain consistency and quality.

  • Coordinating fitness for work decisions to minimize operational disruption.

  • Facilitating smooth return to work processes following injuries and illnesses.

  • Consolidating health data for accurate reporting and oversight.

  • Reducing risks associated with non-compliance or unfit personnel working in hazardous environments.

Without a structured, centralized approach, organizations risk delays, inconsistent reporting, downtime and increased regulatory exposure.

The Four Principles for Implementing Occupational Health Services

Our comprehensive occupational health services framework combines the following four principles with the coordination of multiple AMEs, consistent workplace health monitoring, clinical governance and data integrity:

  1. Medical Surveillance Monitoring

    We schedule, track and manage periodic medical surveillance services and occupational disease screening, detecting early warning signs and ensuring regulatory alignment. This supports health and safety medicals and broader occupational health and safety compliance.

  2. Fitness to Work Evaluations

    Our medical experts review health data and conduct job specific fitness to work assessments (fit for work medical assessments), ensuring personnel are medically fit for high-risk roles and safeguarding frontline operations.

  3. Return to Work Coordination

    We manage return to work assessments post injury or illness, helping employees reintegrate safely while reducing downtime and supporting workplace injury management.

  4. AME Connectivity & Governance

    We act as the central liaison with AMEs, standardizing protocols, ensuring timely reporting and upholding client standards across sites, embedding workplace health services and occupational medical services into daily operations. 

Enhanced Safety, Compliance, and Workforce Productivity

With annual scale and throughput of 1,000+ medical appointments managed, 2,000+ medical protocols reviewed, and 200+ medical surveillance cases monitored, we provided a robust, streamlined occupational health management system that enhances safety, compliance and operational continuity.

The framework delivered the following results:

  • Efficiency & accuracy: Structured, centralized processes elevate the quality of employee health services and decision‑making across AMEs.

  • Risk reduction: Proactive monitoring and expert oversight limit regulatory and operational risks, reinforcing employee health compliance.

  • Productivity: Timely fitness‑to‑work and return‑to‑work decisions support workforce availability and minimize downtime.

  • Continuity: Consistent, governance‑led workplace health management ensures medically prepared teams across the oil & gas value chain.

  • Trust & engagement: Clear care pathways and transparent decisions strengthen employee confidence and a culture of health and safety

These outcomes reflect our evidence‑based, medically led model for Occupational Health Services, built on prevention, early detection and continuous monitoring under strong clinical governance.