OverviewAmidst the ongoing Israel-Hamas conflict, International SOS continues to support our clients, having already carried out more than 50 transfers of over 100 people and supported other requests for assistance and evacuations. International SOS arranged multiple charter flights for clients with personnel across Israel. All personnel had to be safely transported in a timely manner from various parts of Israel to Ben Gurion International Airport for the flight. Our dedicated Incident Management Team (IMT) was on the ground to help facilitate the safe and successful evacuation of these individuals.
ProblemWith the diminishing number of commercial flight options available, many organisations sought options to evacuate their in-country personnel from Israel.
International SOS was able to arrange several charter flights to accommodate these travellers. The challenge was that many of the travellers were spread across various locations in Israel, and all had to meet centrally, at Ben Gurion International Airport for their evacuation flight. Some of these individuals were based as close as 6 miles (10km) from the Gaza border. Coordinating their safe ground transport to the airport on short notice in time for the flight was a significant challenge. The ongoing conflict made it difficult to ensure everyone's safety while moving them to the designated point of departure.