Here you can find the latest user stories of International SOS from around the world, plus expert opinion and commentary on current issues. Browse the user stories below.
For us the most important thing to remember is that the client’s reason for calling is their utmost priority at that moment in their lives. Having a good listening ear and responding sensitively has a big impact on the way they feel during and after a call.
Out in the field with a large party of school children, you never quite know what’s behind you or what’s coming. I’m from the UK originally, where we can call ‘999’ if we need assistance but out here we call International SOS.
Dr Sanket Patel
A forest is a challenging environment and it is important people know how to stay healthy and safe, so as an additional service I provide first aid courses, snakebite awareness and heat stress prevention training, among other initiatives.
School trips and expeditions are naturally risky because most are to developing countries. It was clear we required professional risk mitigation advice and a more sustainable system... these requirements led us to International SOS.