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Maritime

Contact MedSea

CARING FOR SEAFARERS AND HELPING SHIP OWNERS AVOID DIVERSIONS OR EVACUATION

MedSea is the maritime arm of International SOS. We help ship owners, managers and operators to fulfil their Duty of Care to seafarers and build a resilient workforce.

Every year we provide telemedical assistance to thousands of seafarers worldwide, supporting all types of physical and emotional health issues. This can be miles away from shore and 72% of cases are resolved on board, by focusing on prevention and early intervention. When a case cannot be resolved onboard, MedSea refers to our vast network of approved and audited shoreside medical providers to ensure that seafarers receive the highest level of care possible.

Future Care is also part of the International SOS maritime provision. Through Future Care, we offer a range of additional services specific to vessels travelling in the Americas. This includes cost containment, medical clearance and telemedical solutions. 

For 25+ years MedSea and Future Care have been supporting the worldwide maritime community, helping to maintain happy, healthy vessels and seafarers.

  • 40,000+

    crew members have access to our services

  • 13

    P&I Clubs that we have strong working relationships with

  • 4,000+

    ocean carriers that we provide with telemedical services

Our Duty of Care and cost containment services have saved ship operators tens of thousands of dollars, through steering seafarers to preferred medical facilities, eliminating costly middlemen, expert case management and specialised auditing of medical billing.

Hear What Our Clients Think

  • We have always been pleased with the services provided by Future Care's physicians, Nurse Case Managers, First Responders and bill review specialists. We highly recommend their Caring for the Crew programme to your fleet.

    Aditya Saxena

    Regional Manager, Wilhelmsen Ship Management

  • This programme, through the vision of a team effort to mitigate losses, reduces lost time and increases safety and productivity.

    Robert L. Ladmer

    Manager-Special Claims, Hess Corporation

  • We have had a strong relationship for well over 15 years. It started with medical case management and has progressively grown to include medical consultation services for our entire fleet. Our experience has always proven to be professional, knowledgeable and responsive.

    Raymond Marquardt

    Director Safety & Compliance, U.S. Shipping Corp

Read More Testimonials

WHY PARTNER WITH INTERNATIONAL SOS?

  • Medical Assistance, Whenever, Wherever

    Our dedicated maritime medical team is available 24/7/365 to answer routine and emergency medical queries and 69% of our cases are solved without having to leave the vessel.

  • Fully Integrated Health Solutions, from Onset Right Through to Aftercare

    Our expert case management platform can help guide your mariners to the best available medical facilities, saving your team the time, resources and extensive paperwork that is often required with medical issues.

  • Boost your Team’s Wellbeing, Morale and Productivity

    By providing your mariners with access to telemedical support and healthcare, you are helping to increase the retention rate of high quality and healthy seafarers.
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