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International SOS Solutions for Maritime Health and Cost Containment

Global telemedical assistance and case management services exclusively serving the maritime industry. Provide your seafarers with the best possible medical care.

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CARING FOR SEAFARERS AND HELPING SHIP OWNERS AVOID DIVERSIONS OR EVACUATIONS

Our maritime services are provided by our specialist subsidiary company, Future Care, which has been providing support to seafarers for over 25 years.

We provide telemedical assistance specific to the physical and emotional needs of mariners. When contacting Future Care, part of the International SOS Group of Companies, our medical team will assist the ship’s captain or medical officer to correctly diagnose and treat the problem. This can be miles away from shore and 69% of cases are solved on board.

When mariners require further treatment, Future Care expertly manages and coordinates the case. Wherever possible, we draw on the regularly vetted and approved medical provider network of International SOS, caring for the crew from onset, right through to aftercare.

  • 40,000+

    crew members have access to our services

  • 13

    P&I Clubs that we have strong working relationships with

  • 4,000+

    ocean carriers that we provide with telemedical services

Our Duty of Care and cost containment services have saved ship operators tens of thousands of dollars, through steering seafarers to preferred medical facilities, eliminating costly middlemen, expert case management and specialised auditing of medical billing.

WHY PARTNER WITH INTERNATIONAL SOS?

  • Medical Assistance, Whenever, Wherever

    The Future Care medical team is available 24/7/365 to answer routine and emergency medical queries and 69% of our cases are solved without having to leave the vessel.

  • Fully Integrated Health Solutions, from Onset Right Through to Aftercare

    Our expert case management platform can help guide your mariners to the best available medical facilities, saving your team the time, resources and extensive paperwork that is often required with medical issues.

  • Boost your Team’s Wellbeing, Morale and Productivity

    By providing your mariners with access to telemedical support and healthcare, you are helping to increase the retention rate of high quality and healthy seafarers.

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