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COMPREHENSIVE SOLUTIONS FOR COMMERCIAL AND PRIVATE AVIATION OPERATIONS 

Driven by experts, always evolving and accessible anytime, anywhere, MedAire offers Commercial and Private aviation operators a comprehensive travel risk management solution anywhere their aircraft flies: Pre-trip, En route and At Destination. MedAire's integrated solutions include air to ground remote medical advice, aviation security intelligence, real-time health and security assistance, environment first aid training tailored to the aircraft environment, onboard medical equipment, and professional services for crew and passengers both in and beyond the cabin. MedAire handles thousands of calls a year to help crew and passengers manage medical and travel safety events in the air and on the ground with 24/7 access to emergency care doctors, nurses, and aviation security specialists.

  • 67%

    of the world's top 100 airlines trust us

  • +4,000

    private aircraft tails supported

  • +200

    in-flight calls a day

We are the aviation industry's proven leader for health and security solutions.

  • Assistance Center of MedLink

    We Are Proven

    With 40 years of experience, MedAire brings unmatched expertise to every client. We support hundreds of cases daily, from Cessna Citations to an Airbus A350. Our stability, readiness, and global reach ensure we are always prepared to support your operation.
  • Doctor looking at a paper.

    Driven by Experts

    Our specialised team of medical, security, and aviation professionals has real-world experience and is strategically located worldwide. This ensures that wherever you are, there is always a MedAire expert ready to assist, anytime, anywhere.
  • Assistance Center from MedAire with various screens.

    Always Evolving

    We continually advance our services to meet the changing needs of our clients. Through client-led development and leveraging advanced technology, we help you increase operational efficiency while keeping passengers and crew safe.

MedLink: A History of Firsts

A History of Firsts showcases MedAire’s MedLink, which transformed in-flight medical support. From the first emergency call in 1987 to today's AI-powered tools, MedLink provides real-time clinical guidance and innovative technology, ensuring passenger and crew safety at altitude.

HOW WE SUPPORT OUR CLIENTS

  • Broken tyre at landing strip.

    Executive Protection in Germany

    When an aircraft owner and executive team faced security threats from environmental protests at a high-profile event, MedAire delivered a rapid, tailored security plan, ensuring the safety of personnel, aircraft, and reputation.
  • A medication is given to a female airplane passenger.

    Sudden Illness, Fast Assessment with the DAK

    A passenger’s sudden illness in-flight required swift, accurate assessment. The crew stabilised the passenger using MedAire’s Digital Assessment Kit and MedLink guidance, avoided a costly diversion, and maintained operational continuity.
  • Medlink

    Mental Health Impact of an In-flight Medical Emergency

    After a severe turbulence incident, MedAire’s support extended beyond immediate medical care to include peer support for crew mental health, demonstrating our commitment to holistic wellbeing and operational resilience.
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