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International SOS focuses on helping organisations and their people reduce exposure to, and mitigate, risks while travelling abroad or being on assignment.

Visit MedAire Website


Driven by experts, always evolving and accessible anytime, anywhere, MedAire offers Commercial and Private aviation operators a comprehensive travel risk management solution anywhere their aircraft flies: Pre-trip, En route and At Destination. MedAire's integrated solutions include air to ground remote medical advice, aviation security intelligence, real-time health and security assistance, environment first aid training tailored to the aircraft environment, onboard medical equipment, and professional services for crew and passengers both in and beyond the cabin. MedAire handles thousands of calls a year to help crew and passengers manage medical and travel safety events in the air and on the ground with 24/7 access to emergency care doctors, nurses, and aviation security specialists.

  • 67%

    of the world's top 100 airlines trust us

  • +4,000

    private aircraft tails supported

  • +200

    in-flight calls a day

We are the aviation industry's proven leader for health and security solutions.

  • Assistance Center of MedLink

    We Are Proven

    Our 35 years of history gives us experience that no one else can match. We assist with hundreds of cases each day calling from Cessna Citations to the A380. We are stable, ready, and redundant.

  • Doctor looking at a paper.

    Driven by Experts

    Consistently supporting an operation's health and safety is always our highest priority. Our specialised team of trained medical, security and aviation specialists have real-world experience. They are strategically located around the globe so there is always someone when and where you need them.

  • Assistance Center from MedAire with various screens.

    Always Evolving

    We are constantly evolving our service to meet our clients’ needs. Our goal is to support passengers and crew while increasing an operation's efficiencies. Our experts do this through client-led development and leveraging advanced technology.


“Return to Travel | Insights from Experts” is an exclusive series of short video interviews with Key Travel Experts from organisations such as Association of Swiss Travel Management (ASTM), SWISS, International Air Transport Association (IATA), and more to come.