GLOBAL HEALTH, LOCAL SOLUTIONS
- Combining medical governance, operational expertise, and international development experience, we design and implement programs that respond to local needs and strengthen health services and community resilience.
Through collaboration and local partnership, we turn decades of clinical experience into measurable, sustainable health outcomes, creating lasting change for communities worldwide. - Our impact is delivered through an integrated set of technical services spanning clinical planning, capacity strengthening, supply and logistics, humanitarian response, and public–private engagement.
Working across fragile, remote, and rapidly changing environments in low- and middle-income countries, we apply clinically led technical assistance to drive impact for women, men, and children across the humanitarian–development spectrum.
OUR SERVICES
CLINICAL SERVICES PLANNING
We strengthen national, regional and local health systems by improving the quality, safety, and reach of clinical services, helping ensure access to sustainable, high-quality care that meets local needs.
We work with governments and stakeholders to design evidence-based clinical service models and quality assurance frameworks, grounded in local leadership and aligned with national priorities.
Our work includes:
- Health needs assessments
- Clinical services and facility planning
- Clinical governance and quality frameworks
PUBLIC-PRIVATE PARTNERSHIPS
We improve health outcomes by engaging the private sector as a partner in public health, extending the reach of essential services and strengthening community resilience in line with national priorities.
Our programmes reduce the burden of priority health conditions through education, screening, and referral pathways that link workplaces with local health systems.
Our work includes:
- Co-designing public–private health initiatives
- Linking workplaces to local healthcare services
- Delivering workplace health education and screening
CAPACITY STRENGTHENING & TRAINING
We strengthen the capability and resilience of health systems by building the knowledge, skills, and confidence of health workers at all levels, supporting sustainability through locally led capacity development.
We work with governments, academic institutions, and communities to design and deliver tailored programs for clinicians, community health workers, and health leaders.
Our work includes:
- Training needs analysis and train-the-trainer programs
- Health literacy and education toolkits
- Ongoing mentorship and supervision
SUPPLY & SUPPLY CHAIN
We strengthen national and local health systems by ensuring safe and reliable supply of essential medicines, equipment, and medical infrastructure for clinical, public health, and humanitarian programs.
We support partners across the full supply chain, from sourcing and distribution to delivery, installation, and training, ensuring supplies are fit for purpose and aligned with operational and clinical needs.
Our work includes:
- Medical supply chain strengthening
- Emergency medical supply deployment
- Health facility equipment and medical kits
HUMANITARIAN ACTION
We facilitate lifesaving health responses in times of crisis, reducing suffering and protecting human dignity during and after emergencies. We help maintain and restore access to essential health services for vulnerable populations affected by disasters or conflict.
We combine clinical expertise, logistical capability, and local partnerships to deliver coordinated interventions that support both immediate relief and long-term recovery.
Our work includes:
- Health support in crisis and post-crisis settings
- Rapid deployment of medical capability and supplies
- Operating in fragile and conflict-affected environments in partnership with humanitarian actors
EXPLORE OUR FULL CAPABILITIES
OUR WORK IN PRACTICE
Vanuatu Hospitals Redevelopment Program, Vanuatu
We supported DFAT and the Vanuatu Ministry of Health to implement our three-phase Clinical Services Planning methodology to inform the redevelopment of its hospital network to increase access to clinical services and strengthen health infrastructure. The process was a locally led initiative which drew on a solid understanding of Vanuatu’s population structure, evolving burden of disease, demand for clinical services, role of hospitals in an emergency, and current service capacity of the health ecosystem.
Frequently Asked Questions
International SOS is the world’s leading medical and travel security risk services company, helping organizations protect their people against health and security threats worldwide. Founded in 1985, we provide 24/7 assistance, including medical evacuations and security support, to multinational corporations, governments, and NGOs.
Through our Global Health services, we support governments, organizations, and communities to operate safely and sustainably. Combining clinically led services, technical expertise, and operational delivery, we strengthen health systems, improve access to care, and deliver medical support across routine, remote, and crisis settings worldwide.
We support global health and development programs by providing clinically led technical assistance, health system planning, and capacity strengthening that improve the quality, resilience, and sustainability of health services. Our teams work with governments, donors, and implementing partners to design, implement, and evaluate programs across low‑ and middle‑income countries, ensuring they align with national priorities and deliver measurable impact.
In addition to our technical expertise, we provide end‑to‑end program delivery, including clinical service delivery where surge capacity is required, medical supply chain management, last‑mile logistics, digital health solutions, and operational support that enables programs to function effectively at scale.
By integrating strong clinical governance with practical delivery capabilities, we help partners expand access to essential health services, address workforce and operational challenges, and accelerate long‑term health system improvements.
Yes. We support humanitarian health responses by helping maintain and restore access to essential health services and medical supplies during and after crises, including natural disasters, disease outbreaks, and conflict. Our work in these settings focuses on populations that are disproportionately affected—such as displaced people, refugees, women and children, and other vulnerable or underserved communities.
In humanitarian contexts, our support is distinct from the assistance we provide to private commercial clients. We work alongside governments, NGOs, and international agencies to strengthen local health systems, protect at-risk groups, and ensure continuity of critical care when it is most urgently needed. Following the emergency, we also support governments and the health sector to strengthen their preparedness for future crises.
We work in partnership with governments, NGOs, donors, and the private sector to design and deliver locally led health programs that align with national priorities and strengthen health systems. Our approach emphasises strategic partnerships that combine complementary expertise, resources, and capabilities to create sustainable impact and improve health outcomes.
By identifying synergies across sectors, we help expand technical capacity, improve service quality, increase health service utilisation, and accelerate progress toward shared public health goals. We also promote cost‑effective, value‑for‑money solutions, ensuring resources are used efficiently and interventions deliver measurable, long‑term benefits for communities.
Through coordinated, evidence‑based collaboration, we support partners in building resilient, equitable, and high‑performing health systems.
Yes. We provide comprehensive, end‑to‑end medical and humanitarian relief supply and logistics services to support both long‑term global health programs and emergency response operations. This includes sourcing, procurement, warehousing, cold‑chain management, distribution, installation, and maintenance of medical equipment and supplies in remote and challenging environments.
Our capabilities also include Biomedical Equipment Technician (BMET) services, ensuring critical medical devices are correctly installed, calibrated, repaired, and kept operational throughout the life of a health service. We support partners with preventive maintenance, asset management, and capacity building for local technicians to improve long‑term sustainability.
In emergencies, we deliver rapid surge support, mobilizing essential medicines, humanitarian emergency relief supplies (HERS), medical equipment, and field‑ready solutions to support communities, restore health services quickly and maintain continuity of care. By combining strong clinical governance with robust supply chain expertise, we help governments, donors, and implementing partners ensure reliable access to safe, quality medical supplies when and where they are needed most.
We focus on long‑term health system development, working with national authorities to build resilient, high‑quality, and sustainable systems that support well-trained health workers to deliver essential clinical and public health services in fully equipped facilities, for all communities. Our work spans clinical service planning and design, health workforce development, governance and quality assurance, supply chain strengthening, and data‑driven management all aimed at improving system performance over time.
In many countries, progress is not linear: acute shocks, emergencies, and political transitions can disrupt services and require rapid support. In these moments, we help stabilise essential functions so that long‑term system development can continue without losing hard‑won gains.
By combining deep experience in emergency resilience with a strong focus on system-wide, sustainable improvement, we support partners to build health systems that are better prepared, better governed, and better equipped to meet current and future health needs.
Our expertise spans health functions required to strengthen health systems in low‑ and middle‑income countries. This includes clinical services planning, health workforce development, and the design and delivery of both public and private sector health programs. We provide specialized support in medical supply chains, pharmaceutical management, and last‑mile logistics to ensure reliable access to essential medicines and equipment.
In addition, we bring extensive experience in public health preparedness, disease prevention and control, quality improvement, and health governance, helping partners improve the safety, efficiency, and resilience of their systems. We also support humanitarian and emergency health responses, enabling countries to maintain essential services and protect vulnerable populations during crises while continuing progress toward longer‑term system strengthening.