Press announcement
MEDIKER and International SOS Sign Strategic Partnership Agreement
Updated
On May 20, 2026, within the framework of the international KIHE 2026 exhibition in Almaty, International SOS and MEDIKER signed a strategic partnership agreement.
The signing of the agreement marks an important milestone in the development of international healthcare cooperation and opens new opportunities for enhancing the quality of medical services and advancing medical assistance capabilities in Kazakhstan.
International SOS is a global leader in medical evacuation, repatriation, and travel assistance services, operating in more than 90 countries and supporting multinational corporations, diplomatic missions, and organizations worldwide.
MEDIKER Group is Kazakhstan’s national leader in private healthcare, insurance medicine, and occupational health services, with an extensive network of clinics, advanced medical infrastructure, and significant expertise in diagnostics, treatment, corporate healthcare, medical assistance, and voluntary health insurance.
As part of the partnership, the parties plan to cooperate in the following areas:
- provision of medical services to International SOS clients through MEDIKER’s clinical infrastructure in Kazakhstan and beyond;
- development of international medical coordination and client support services;
- organization of medical evacuation and patient routing;
- servicing foreign nationals and corporate clients in accordance with international approaches and quality standards;
- exchange of expertise and implementation of international best practices in medicine, service excellence, and quality management;
- obtaining International SOS international certification.
MEDIKER’s international recognition is reflected in its participation in leading professional and business associations. Since 2021, MEDIKER has been the first and only full member of the International Hospital Federation (IHF) from Kazakhstan and actively participates in international forums, educational initiatives, and analytical programs, including hospital management initiatives.
MEDIKER management noted,
MEDIKER consistently develops international cooperation and integrates sustainable development principles into its operations. Participation in the UN Global Compact, as well as membership in EUROBAK, CCI FRANCE Kazakhstan, and ESG National Club Kazakhstan, reflects the company’s commitment to meeting high international standards, advancing ESG approaches, and strengthening partnerships within the professional community.
In its operations, MEDIKER follows international quality and safety standards, as well as World Health Organization recommendations, ensuring a high level of medical care and alignment with global best practices.
Through this partnership, patients, foreign nationals, and corporate clients will gain broader access to international medical coordination, support, and International SOS services both within Kazakhstan and internationally.
Myles Neri, Group Medical Director at International SOS, said,
For International SOS, cooperation with MEDIKER establishes a reliable foundation for the further development of support and assistance services for corporate and private clients in Kazakhstan, thanks to MEDIKER’s extensive medical network, advanced clinical capabilities, high-quality standards, and significant experience working with the corporate sector,
By combining the global expertise of International SOS with MEDIKER’s capabilities, the parties are creating a strong foundation for the further development of medical services, enhancement of healthcare quality, and broader patient access to modern medical solutions.
About MEDIKER Group: More Than 25 Years of Healthcare Excellence
MEDIKER Group is one of Kazakhstan’s largest private healthcare operators, with more than 25 years of experience in developing modern standards of medical services, corporate healthcare, and occupational medicine.
The company operates a nationwide network of multidisciplinary hospitals, medical centers, assistance offices, and more than 600 medical stations, providing a full cycle of healthcare services — from diagnostics and treatment to medical assistance and corporate healthcare support.
Today, MEDIKER employs more than 4,000 professionals, delivers over 2.4 million patient visits annually, and serves more than 500,000 insured and registered patients.
The company actively implements international quality standards, develops digital healthcare solutions, and promotes international cooperation as a member of the International Hospital Federation (IHF), UN Global Compact, EUROBAK, and other international organizations.
With extensive experience, large-scale infrastructure, and strong professional expertise, MEDIKER is a trusted partner for the government, businesses, and millions of patients across Kazakhstan.
MEDIKER — Caring for You. Serving Health. Believing in People.
About the International SOS Group of Companies; 40 years of saving lives
The International SOS Group of Companies is in the business of protecting and saving lives. Wherever you are, we deliver customized security risk management, health and wellbeing solutions to fuel your growth and productivity. We uniquely combine industry-leading technology with expertise in security, medical and logistics to deliver risk prevention programs that offer real-time, actionable insights and on-the-ground support. In the event of a security incident, epidemic, extreme weather or any other business-disrupting event, we provide fast, industry-leading response and assistance capabilities, giving you and your workforce peace of mind.
Founded in 1985, the International SOS Group has been saving lives for over 40 years. Headquartered in London and Singapore, we are trusted by over 9,000 organizations. This includes the majority of the Fortune Global 500, as well as mid-size enterprises, governments, educational institutions, and NGOs. Nearly 13,000 global experts stand with you to provide support and assistance from over 1,200 locations in 90 countries, in over 110 languages, 24/7, 365 days a year.
We help protect your people and your organization, as well as support your compliance reporting needs. By partnering with us, your organization can fulfil its Duty of Care responsibilities and fortify its business continuity.