William Ruiz

As the Senior Security Manager, Assistance LATAM, William Ruiz is responsible for the day-to-day direction, supervision and guidance of the region´s security case management. He works closely with the Intelligence & Analysis team across the region to ensure operational planning and case management guidance are aligned with our intelligence assessments, fostering a sense of teamwork and shared responsibility in our operational planning and decision-making processes.

William's role also involves close collaboration with the relevant Assistance Centre colleagues from the Operations, Air Transport, and Assistance Travel teams. Their input and expertise are invaluable in ensuring the relevant cases contain an appropriate security risk assessment as part of any response and plan of action, highlighting the importance of their role in our security operations