The first hour of an incident often determines how effectively an organization protects its people, limits operational disruption, and recovers.

About the Webinar

Join International SOS as we explore the critical actions incident managers should take immediately following an event, from recognizing the situation and escalating appropriately to stabilizing operations, communicating with stakeholders, and protecting employees.

Drawing on real-world examples, including lessons from FEMA and large-scale emergency responses, this session will introduce a practical framework for leading with confidence when information is limited and every minute matters.

Agenda

What organizations should be doing immediately after an incident occurs
Initial decision-making, escalation, and communication
Situational awareness and stakeholder coordination
Potential opportunity for a brief demonstration of relevant response management capabilities/tools

Exclusively for International SOS clients, this private session is the first in a new three-part series featuring expert insights and focused discussion for our client community.

Event Speaker(s)

Jeffrey Dell

Crisis Management Practice Lead, International SOS

Joshua Dozor

General Manager, Assistance Operations, International SOS

The first hour of an incident often determines how effectively an organization protects its people, limits operational disruption, and recovers.

Date & Time

24 September 2026

1:00 PM - 1:45 PM (EST)

Language

English

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