Managing an Incident in the First Hour

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The first hour of an incident often determines how effectively an organization protects its people, limits operational disruption, and recovers.

About the Webinar

Join International SOS as we explore the critical actions incident managers should take immediately following an event, from recognizing the situation and escalating appropriately to stabilizing operations, communicating with stakeholders, and protecting employees.

Drawing on real-world examples, including lessons from FEMA and large-scale emergency responses, this session will introduce a practical framework for leading with confidence when information is limited and every minute matters.

Agenda

What organizations should be doing immediately after an incident occurs
Initial decision-making, escalation, and communication
Situational awareness and stakeholder coordination
Potential opportunity for a brief demonstration of relevant response management capabilities/tools

Event Speaker(s)

Jeffrey Dell

Crisis Management Practice Lead, International SOS

Joshua Dozor

General Manager, Assistance Operations, International SOS

Topic

Crisis Management

Safety

Security

The first hour of an incident often determines how effectively an organization protects its people, limits operational disruption, and recovers.

Date & Time

1:00 PM - 1:45 PM (EST)

45min

Language

English

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