About the Event
This CPD-certified masterclass equips business leaders and crisis professionals with the essential tools to lead confidently through uncertainty. Learn how to define roles, make strategic decisions under pressure, and apply the ISO 22361:2022 standard.
Gain hands-on experience through case studies and a crisis simulation to develop a structured, proactive approach to crisis management.
Objectives
- Learning how to deploy effective crisis management
- Define the roles and responsibilities of your team
- Develop an effective approach to assessing the situation and making decisions under constraints of time, difficult environments and technical issues
- Gain an in-depth understanding of the methodology and holistic approach in accordance with the guidelines of ISO 22361: 2022, a globally recognized standard
Agenda
Day 1 - Foundations of Crisis Management
- Module 1: Fundamentals
- Terms & Definitions
- Anatomy of a Crisis
- The Crisis and Us
- Conscious Crisis Management
- Module 2 - Methodology
- Introduction to ISO 22361:2022
- Crisis Management Program
- Response Models
- Module 3: Case Studies
Day 2 - Principles & Paradoxes of Crisis Management
- Module 4: Crisis Response
- Module 5: Crisis Simulation
