About the Event
When a crisis strikes, will you lead or react?
In today’s unpredictable world, the ability to manage crises effectively can define the success or failure of your organization. This CPD-certified Crisis Management Masterclass equips business leaders and crisis professionals with the critical skills to lead with confidence in times of uncertainty.
The program combines real-world case studies, interactive exercises, and a high-impact crisis simulation, ensuring you gain practical experience and actionable insights.
Guided by an experienced trainer, you’ll practice proven techniques drawn from major risk scenarios and industry best practices - helping you build a proactive, resilient crisis management framework for your organization.
Objectives
- Learning how to deploy effective crisis management
- Define the roles and responsibilities of your team
- Develop an effective approach to assessing the situation and making decisions under constraints of time, difficult environments and technical issues
- Gain an in-depth understanding of the methodology and holistic approach in accordance with the guidelines of ISO 22361: 2022, a globally recognized standard
Agenda
Day 1 - Foundations of Crisis Management
Module 1: Fundamentals
- Terms & Definitions
- Anatomy of a Crisis
- The Crisis and Us
- Conscious Crisis Management
Module 2: Methodology
- Introduction to ISO 22361:2022
- Crisis Management Program
- Response Models
Module 3: Case Studies
Day 2 - Principles & Paradoxes of Crisis Management
Module 4: Crisis Response
Module 5: Crisis Simulation
Who Should Attend
The masterclass is designed for professionals in the fields of crisis management, risk management, HSE, HR, security, and business continuity. Its purpose is to better prepare participants for future challenges and to help strengthen the resilience of their organizations.
Please note that the participation fee for the masterclass is EUR 2,200 (plus VAT), including meals throughout the program. International SOS clients receive a reduced rate of EUR 1,800 (plus VAT).
