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Case Study

Supporting the Duty of Care Agenda of the Michael Cassel Group

International SOS provided the Michael Cassel Group, a live entertainment company formed to produce the world’s greatest musical & theatrical productions, a peer review of COVID-19 WorkSafe plans and an initial overview of current travel restrictions to and from a number of international locations.



Michael Cassel Group perform domestically in Australia and also tour international locations with shows such as the Lion King, often drawing actors and support staff from around the world. Our client is focused on ensuring a healthy, safe and regulatory compliant working environment for cast and crew during the pandemic to deliver on their Duty of Care obligations and avoid costly disruptions.


We are on hand to provide support to their risk assessment process by reviewing venue plans, detailing travel restrictions and local health authority requirements in a number of countries. We provide additional support internationally to the Michael Cassel Group and the wider media and entertainment industry as they look to leverage travel corridors and travel permits in order to assemble the diverse range of international employees required to support their productions.


Our input provides the Michael Cassel Group with piece of mind that a medical partner is supporting their business decisions, helping them focus on their core business. Our ongoing travel planning information will enable them to manage their global workforce more efficiently and be a "first mover" when international travel resumes.