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Client Story

Life Saving Medical Evacuation from an Offshore Site in Vietnam

Vietnam Offshore Onsite Clinic Medical Evacuation Hero
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Health & Safety Challenges in Vietnam's Offshore Energy Sector

Remote offshore Oil and Gas environments pose unique health risks: limited access to advanced care, complex evacuation logistics, and high operational stakes. For energy projects in Vietnam, onsite and remote medical services are critical to ensure rapid response and continuity of care. We provide integrated medical support for these high-risk locations, combining clinical expertise with robust emergency protocols.

Detecting a Critical Condition in a Remote Offshore Site

The patient’s symptoms appeared routine at first, but our off-duty doctor noticed subtle warning signs. His clinical judgment identified a potential cardiac emergency, prompting immediate escalation.

International SOS doctor, who, despite being off duty, promptly identified a serious medical issue. His swift examination and consultation with the Response Center led to a critical and timely decision that ensured the safety of the individual involved. – General Director, Oil & Gas Operator.

Precision Medical Evacuation Execution and Integrated Medical Support

From 9:30 pm, when the symptoms were identified, the onboard medical team and the Response Center in Ho Chi Minh City activated a full-scale emergency response that was completed by 6:00 am. During this short time, the teams:

  • Mobilized a nighttime helicopter evacuation.
  • Coordinated logistics and medical supervision while managing three other code-blue cases simultaneously.
  • Executed medical escort during the entire helicopter journey to Vung Tau and onward to Ho Chi Minh City for urgent surgery.

Preparedness drills and established protocols enabled seamless execution of the medical evacuation under extreme conditions.

Life Saved and Reinforced Duty of Care in Remote Operations

Following the rapid onsite medical intervention and integrated offsite healthcare support, the patient underwent surgery and made a full recovery. This demonstrates the indispensable value of onsite and remote medical services in safeguarding lives and maintaining operational resilience. 

This medical evacuation demonstrates the highest standards of offshore emergency response and teamwork… Your collective efforts were thorough and proactive. Every detail was addressed with urgency and care. – Health Safety Environment Manager, Oil & Gas Operator.

We are proud to be a trusted partner for organizations operating in challenging geographies, delivering onsite medical solutions that are not just precautionary, but lifesaving.