Duty of Care Worldwide: How Henkel AG & Co. KGaA Protects Business Travelers

Overview

Henkel AG & Co. KGaA is a global leader in consumer goods and industrial solutions, headquartered in Germany and employing around 50,000 people worldwide. With operations across all continents, the company places a strong focus on responsibility and employee well-being. In partnership with International SOS, Henkel supports the safety and health of its traveling workforce.

Problem

Ensuring employee safety across global travel

With employees traveling and working in diverse regions worldwide, Henkel faces a wide range of risks, including health concerns, political instability, and natural events. As a company with strong family values, employee safety is a top priority.

Preparing travelers for country-specific risks and providing reliable support in emergencies is essential to fulfilling this responsibility.

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Solution

Building a strong Duty of Care program together

In partnership with International SOS, Henkel has implemented a comprehensive Duty of Care approach aligned with ISO 31030. Employees receive automated pre-trip information, ongoing risk updates, and access to 24/7 support through global Assistance Centers.

The solution also includes preventive communication, training, and rapid response in medical and security emergencies - even in challenging environments.

Impact

Improving safety, efficiency, and global readiness

In a fast-changing global risk environment, Henkel benefits from a trusted partner that helps them stay ahead of evolving risks. Employees are better prepared through timely information and can rely on fast, coordinated support worldwide.

At the same time, strong data protection standards ensure that sensitive information is handled securely, enabling Henkel to deliver its Duty of Care commitment with confidence.