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contractor award 2021

Case Study

Celebrating Contractor of the Year Award in Canada

International SOS Medical and Rescue Team has received the 2021 Contractor of the Year Award.

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Overview

International SOS Medical and Rescue Team has received the 2021 Contractor of the Year Award. 

Problem

Our client needed efficient and cost-effective health and wellbeing provision for their workforce. It consisted of over 3,000 rotational employees at the site before, during and after the COVID-19 pandemic.

Solution

The uniqueness of our Medical and Rescue Services Solution in Canada is in the fact that our Rescue Teams are crossed-trained medics and paramedics. They were highly trained and certified to respond and perform fire and emergency rescue on land and offshore. They were also trained and certified to support on-site Medical Professionals at the site clinics. As COVID-19 hit, our response to establish and operate quarantine facilities and execute on-site vaccination was second to none. It came at significantly reduced costs but with high quality and efficiency to the client.

Impact

Our client Directorate and Site Contracts Manager has highly praised our service delivery for its efficiency and cost-effectiveness, commenting:

“We conduct quarterly performance measurement reviews with various stakeholders. We scored multiple metrics in four broad categories of performance: HSSE, Quality, Execution (Schedule / Progress), and Commercial. After the Q4 scores are tallied and averages are calculated for the entire year, one Contractor rises to the top! This year, amidst the significant challenges all Contractors have faced due to COVID-19, International SOS scored the highest. We congratulate International SOS for a well-earned, well-deserved recognition!”