International SOS brings together global intelligence, in-house security and medical expertise, world-class logistics, and advanced technology into a single operational backbone to help organizations anticipate, manage, and respond to health and security threats worldwide.
The International SOS Difference
Expertise and Intelligence at Scale
13,000+ Specialists
Our security, medical and logistics experts provide direct advice, make critical decisions and coordinate complex responses 24/7. They operate in 110 languages across 90 countries.
4,000+ in-house medical professionals 200+ in-house security specialistsGlobal Assistance Powerhouse
With the sector's largest owned assistance infrastructure and expertise, we ensure full control of medical and security cases worldwide, resolving 85% of cases in-house.
29 Assistance Centers 25 Security Centers 52 Clinics 81 OfficesUnmatched Reach
Alongside our own infrastructure, we work with 91,000+ carefully selected and continuously managed external partners that can be accessed anywhere in the world to support our clients.
91,000+ providers 400+ Security Partners 3,500+ evacuations annually
Best-in-Class Integrated Operating Model
Operational Excellence
Our Assistance Centers work as a global command hub, where operations and logistics experts turn medical and security decisions into action, delivering the fastest response through fine-tuned coordination across multiple moving parts.
On-the-Ground Vetted Intel
We validate intelligence through our global network of experts, trusted local partners and firsthand assessments. Our security teams conduct yearly in-country evaluations of infrastructure, transportation routes, and operational risks.
Fully Integrated Case Management
We coordinate medical, security, travel, and logistical support from initial alert and triage through to resolution. Working directly with insurers, we manage the entire response ecosystem on behalf of clients, reducing administrative burden.
Unified Protocols
We follow shared protocols and standardized terminology across our global network, eliminating cultural miscommunication and enabling timely, consistent case coordination across regions and teams.
Why 9,000+ Organizations Partners with Us
Plan International
“The value of International SOS in one sentence (...) is making sure that I am able to present more options with more resources to country offices, regional offices, and the leadership team.”
For the individual staff member is that there's always someone on the other end of the phone that they can reach 24/7 when they're really in distress and know that there's going to be support there that is then tied back into the organization.”
— Chad Cole, Director of Global Safety & Security, Plan International