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Take a behind-the-scenes tour of our International SOS Assistance Centre

Have you ever wondered what goes on behind the scenes at one of the world’s leading Assistance Centres? Now, you have the chance to experience it!

Join us for an exclusive, guided tour of our Sydney Assistance Centre. See how our security and medical experts in action, ready to support you and your people no matter what the situation.

BOOK YOUR TOUR TODAY

Discover the heart of our operations:
Exclusive International SOS Assistance Centre tour

At the core of everything we do, our Assistance Centre is an essential, integrated team that provides support to clients across sectors such as education, retail, corporate, oil & gas, aviation, government, NGOs, and more – both right here in the ANZ region and around the world.E Using our follow the sun model, being based in Australia positions us perfectly to respond quickly during the early hours, offering immediate assistance or acting as the first responder to our global teams.

With our expert security and health professionals on-site, our global Assistance Centres operate in sync, providing round-the-clock support, every single day of the year, no matter where your mobile or remote teams are located.

From pre-travel advice and real-time in-transit assistance to emergency support and emerging risk updates, we ensure your employees have access to top-tier security and health expertise.

With just one call, your team connects directly with our network of doctors, nurses, security specialists, and logistics coordinators, ready to assist at any moment.

Join us:

  • Understand how our global network seamlessly works together to ensure your team’s safety, wherever they are.
  • Meet our skilled security and health professionals, always ready to respond to any situation
  • Hear the stories from our frontline, as they coordinate life-saving responses
  • Observe how we manage emergencies and provide immediate assistance to those who need it most
  • Get answers directly from our team about how we can support your unique needs

Book an Assistance Centre Tour

The International SOS Difference

  • 13,000

    Security, medical and logistics experts

  • 3M

    Calls for assistance in 2024

  • 89,000

    Providers in our network in 240 locations

Assitance Centre - Extreme Weather Response

Cyclone Pam had a devastating impact on the Pacific Island nation of Vanuatu on 13 March 2015. Shortly after impact, we ascertained that our clients had close to 400 people in the immediate vicinity. Learn how we provided information and support to clients with people known to be in Vanuatu and surrounding island nations including Fiji, the Solomon Islands and Tuvalu.

Assistance Centre Immediate Response to a Terrorist Attack

Throughout the day of the crisis, our crisis management teams in Paris and London provided essential advice to clients. Our unique operations network meant we were able to maintain contact with those affected and coordinate the response accordingly.

Assistance Centre - Telehealth - Provide Instant Access to Quality Care

International SOS is the first company globally to receive ISO certification for TeleHealth services. Learn how we support your mobile workforce through the delivery of consistent, high-quality, remote medical assistance that meets rigorous health and security requirements.
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