Workforce
Resilience

Empowering your resilience
to Health & Security risks

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WORKFORCE RISK MANAGEMENT

 

Your workforce risk management programme must include everything you need to safely manage your global teams while they work remotely. Our service prepares your people prior to remote working, supports them while away from the office, and provides them assistance when they have a question, concern or crisis - anytime, anywhere.

 

Travel Risk Outlook Whitepaper 2020 | International SOS

WE PREDICT YOUR NEEDS WILL CONTINUE TO GROW IN THE COMING YEAR.

Download our essential 48-page reference guide for the year ahead. We predict that infectious diseases and geopolitical shifts will continue to be the most important challenges in 2020.

 

TWO ALL-IN-ONE SOLUTIONS TO FIT YOUR NEEDS 

Whether you are a small company with a few travellers or a large organisation with a global workforce.

 

  Personal Travel Risk Management
Personal Individual memberships
Enterprise Risk Management
Enterprise From 25 travellers
  For individuals needing peace of mind when travelling overseas for business or leisure. Includes medical advice, assistance and referrals as well as insurance coverage. Designed for organisations with a global mobile workforce. Prepare travellers with robust eLearning courses and pre-trip advisories and find and alert them to incidents when they are abroad.
Service elements
 
Medical and Security insurance (Insurance included with service) Optional X
Assistance App and Web portal (Medical and Security guides and alerts) Checkmark Checkmark
24/7 medical and security assistance (Call our Assistance Centres for advice, referrals and assistance) Checkmark Checkmark
Pre-trip advisories (Received based on trip information) Checkmark Checkmark
Location-based traveller alerts (Medical & Security alerts with actionable advice) X Checkmark
Digital Learning Catalogue (Full digital courses portfolio) X Checkmark
Micro-learnings (Short e-learning videos on relevant topics for travelers) X Checkmark
Data feeds (Automated trip processing for pre-trip advisories and trip alerts) X Checkmark
Check-in for travellers (Medical & security alerts with actionable advice and manager notifications) X Checkmark
Traveller tracking & communication (Search, locate and communicate with travellers) X Checkmark
24/7 emotional support (Assist your people in dealing with any psychological issues while away) X Checkmark
Hotel assessments (Self-service access to latest hotel security assessment status) X Checkmark
Reporting and case notifications (Access to service usage data and insights) X Checkmark
  Get Started Get Started
Personal Travel Risk Management

Personal Individual memberships

Designed as a medical & security insurance and assistance service for organisations with under 25 International travellers.

Medical and Security insurance (Insurance included with service)

Optional

Assistance App and Web portal (Medical and Security guides and alerts)

Checkmark

24/7 medical and security assistance (Call our Assistance Centres for advice, referrals and assistance)

Checkmark

Pre-trip advisories (Received based on trip information)

Checkmark

Location-based traveller alerts (Medical & Security alerts with actionable advice)

X

Digital Learning Catalogue (Full digital courses portfolio)

X

Micro-learnings (Short e-learning videos on relevant topics for travelers)

X

Data feeds (Automated trip processing for pre-trip advisories and trip alerts)

X

Check-in for travellers (Medical & security alerts with actionable advice and manager notifications)

X

Traveller tracking & communication (Search, locate and communicate with travellers)

X

24/7 emotional support (Assist your people in dealing with any psychological issues while away)

X

Hotel assessments (Self-service access to latest hotel security assessment status)

X

Reporting and case notifications (Access to service usage data and insights)

X
Get Started
Enterprise Risk Management

Enterprise From 25 travellers

Designed for organisations with a global mobile workforce. Prepare travellers with robust eLearning courses and pre-trip advisories and find and alert them to incidents when they are abroad.

Medical and Security insurance (Insurance included with service)

X

Assistance App and Web portal (Medical and Security guides and alerts)

Checkmark

24/7 medical and security assistance (Call our Assistance Centers for advice, referrals and assistance)

Checkmark

Pre-trip advisories (Received based on trip information)

Checkmark

Location-based traveller alerts (Medical & Security alerts with actionable advice)

Checkmark

Digital Learning Catalogue (Full digital courses portfolio)

Checkmark

Micro-learnings (Short e-learning videos on relevant topics for travelers)

Checkmark

Data feeds (Automated trip processing for pre-trip advisories and trip alerts)

Checkmark

Check-in for travellers (Medical & security alerts with actionable advice and manager notifications)

Checkmark

Traveller tracking & communication (Search, locate and communicate with travellers)

Checkmark

24/7 emotional support (Assist your people in dealing with any psychological issues while away)

Checkmark

Hotel assessments (Self-service access to latest hotel security assessment status)

Checkmark

Reporting and case notifications (Access to service usage data and insights)

Checkmark
Get Started

 

WE PROVIDE INTEGRATED MEDICAL, SECURITY, EMOTIONAL SUPPORT AND LOCATION BASED SERVICES THAT EQUIP YOU AND YOUR ORGANISATION TO:

 

Make informed decisions faster

In many cases, emergencies can be mitigated or reduced in impact by pre-travel education. In the case of an emergency, informed decision making is vital to ensure the welfare of your people. You and your people have access to our unparalleled crisis management experience and tools.

Evidence your resilience to health & safety risks

Your dedicated account team (not included with Individual Membership) will work with you to make your programme a success - with administrative and technical support. Based near you, they can help you to evidence and report on the benefits of your service. Demonstrating your return-on-investment.

Keep your people productive while away

We can help to prepare your people for the routine and unexpected: our online and on-call guidance helps you to ensure your people are well-informed before they leave. It is not just about the headline news, it is usually the everyday things where your people need support in order to stay productive while away: running out of prescription medication, stomach bugs, flu, road accidents, lost passports, or general concerns about local security changes.

 

 

SCHEDULE A DEMO OF OUR WORKFORCE RISK MANAGEMENT SOLUTION BOOK NOW

 

 

EMPOWERING YOUR RESILIENCE TO MEDICAL & SECURITY RISKS

 

Your travel risk management programme must include everything you need to safely manage your global workforce while they travel and work abroad. Our service prepares your people prior to leaving, supports them whilst abroad, and provides assistance when they have a question, concern or crisis - anytime, anywhere.

 

 

International SOS - Incident prevention

INCIDENT PREVENTION 

 

  • EDUCATE: Pre-travel advice is available 24/7 from our medical, security, and logistics experts – our advice is unlimited. Your people can research the risks at their destination and access important contact information via our App and your online portal

    Access to our entire digital learning catalogue will help educate your people on how they can respond if a potential crisis happens. We also offer advice on different customs and cultures, to help them feel more comfortable when experiencing the unknown.
  • PREPAREAutomated emails and alerts are sent to your people based on their itineraries. Providing them with information tailored to their journey.

    Management alerts
    that give you the ‘so what’ based on information on the ground, not just the news headlines.

    Access a large collection of security-assessed hotels: that weigh a hotel's security measures against its dynamic threat environment.

 

 

International SOS - Incident and case management

INCIDENT & CASE MANAGEMENT 

 

  • NOTIFY: Travel Security alerts and notifications sent to you and your people who may be impacted by an incident. A notification of case (raised by one of your people) is provided to you via our global case management platform.
  • ADVISE: 24/7 support from our medical, security, mental health and logistics experts – our advice is unlimited.
  • LOCATE: Access a live view of global incidents and where your people may be impacted. You can verify who has ‘checked-in’ as safe via our Assistance App.

 

 

International SOS - Risk exposure

RISK EXPOSURE 

 

  • COMMUNICATE: Once you have identified where your people are, communicate with them directly via the same system. Instant reports allow you to audit the actions taken in response to an incident or event.
  • ASSIST24/7 support from our medical, security, and logistics experts – our advice is unlimited. 

    TeleConsultation 
    allows your people to connect directly with one of our highly experienced medical professionals via phone, instant messaging and video where feasible. 

    Our emotional support services assist your people in dealing with any psychological issues while they are away and for which short-term counselling is appropriate. 

    Return-to-work advice
    .
  • INSIGHTS: Generate customised reports to quickly understand your organisation’s utilisation, risk exposure, and operational data.

 

 

 

 

WORKFORCE RISK MANAGEMENT IS THE RIGHT SOLUTION FOR YOUR ORGANISATION. 

 

Talk to our team today to find out how our Workforce Risk Management Solution can benefit your organisation and support your global operations.