Novel Coronavirus Update

30 January 2020 ,  London

Several flight operators have announced temporary suspension or the reduction of flights on routes serving China amid travel restrictions imposed in the country to contain the 2019-Novel Coronavirus (2019-nCoV) outbreak. We advise travellers defer all travel to Hubei province due to official travel restrictions in place in some cities, the potential for further sudden restrictions on departure, and the risk of quarantine at their next destination. Members should also defer travel to other areas of China as advised by their local national authorities. Even in the absence of such advisories, members should consider deferring non-essential travel to the rest of mainland China based on their own considerations and risk assessment.


• Allow additional time when passing through airports in the region, taking into account temperature and health screening. Members travelling or transiting from China should anticipate more stringent scrutiny; follow official directives.
• We do not hold information on specific flights. Contact your airline directly to confirm the status of your flight. If you are affected by cancellations or suspensions, your travel agent will be able to assist with alternative arrangements.
• Do not travel if you are sick; travellers who are sick face the risk of being quarantined and tested.
• Monitor the latest information on the virus, as well as quarantine and isolation procedures being implemented, at airports of your destination and the point of origin.


For further information and advice on the virus, see the current International SOS medical alerts and information on ‘2019-nCoV’ within the Pandemic Information Site.

For additional queries or more itinerary-specific medical and travel advice, call International SOS.


Notes to Editors

About the International SOS Group of Companies


The International SOS Group of Companies is in the business of saving lives, protecting your global workforce from health and security threats. Wherever you are, we deliver customised health, security risk management and wellbeing solutions to fuel your growth and productivity. In the event of extreme weather, an epidemic or a security incident, we provide an immediate response providing peace of mind. Our innovative technology and medical expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We help you meet compliance reporting needs for good governance. By partnering with us, organisations can fulfil their Duty of Care responsibilities, while empowering business resilience, continuity and sustainability.

Founded in 1985, the International SOS Group is trusted by 11,000 organisations, including over half of the Fortune Global 500, multi-national corporate clients and mid-size enterprises, governments, educational institutions and NGOs. 11,000 multi-cultural medical, security and logistics experts stand with you to provide support & assistance from over 1,000 locations in 90 countries, 24/7, 365 days.   

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