Novel Coronavirus Situation Update

22 January 2020 ,  London

This is a rapidly evolving situation. International SOS is monitoring closely and updating this website as more information becomes available.

Towards the end of December 2019, authorities in Wuhan, Hubei province, announced a cluster of cases of pneumonia associated with the Huanan / South China Seafood Wholesale Market, for which a cause had not yet been identified. On 8 January, a new coronavirus "2019-novel coronavirus (2019-nCoV)" was identified as the cause of the illness. By the third week of January there were over 200 confirmed cases in Wuhan, with several exported cases in other areas of China, and into other countries. Transmission may be occurring from animal/environment to people and human-to-human transmission has been confirmed.

Further cases are expected although the geographic extent and size of the outbreak cannot be predicted.

For more information, go to:

For the latest information on the Wuhan Novel Coronavirus, clients and members should access the medical alert on the International SOS location guides, and the Pandemic Information Service website and call their local Assistance Centre if you need further information and support.

Notes to Editors

About the International SOS Group of Companies

The International SOS Group of Companies is in the business of saving lives, protecting your global workforce from health and security threats. Wherever you are, we deliver customised health, security risk management and wellbeing solutions to fuel your growth and productivity. In the event of extreme weather, an epidemic or a security incident, we provide an immediate response providing peace of mind. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We help you meet compliance reporting needs for good governance. By partnering with us, organisations can fulfil their Duty of Care responsibilities, while empowering business resilience, continuity and sustainability.


Founded in 1985, the International SOS Group is trusted by 12,000 organisations, including the majority of the Fortune Global 500, multi-national corporate clients and mid-size enterprises, governments, educational institutions and NGOs. 10,000 multi-cultural medical, security and logistics experts stand with you to provide support & assistance from over 1,000 locations in 85 countries, 24/7, 365 days.   

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