International SOS Launches MedSea Marine Medical Assistance Chinese Services

22 February 2018 ,  —


 From precautionary advice to professional emergency assistance, providing unparalleled world class medical care to seafarers

Beijing - International SOS, the world's leading medical and travel safety services company, has officially launched MedSea Marine Medical Assistance's Chinese service.


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International SOS' MedSea Marine Medical Assistance Service is a comprehensive, integrated medical solution designed for the shipping industry. Specifically tailored to support fleet and seafarers, this service already provides daily assistance to more than 1,000 vessels and more than 22,000 seafarers worldwide.  This includes maritime and shore medical advice and assistance to help enterprises effectively control costs and meet the industry's internal compliance requirements.

The launch of the Chinese service means that seamen can directly contact the SOS Beijing Help Center at any time and speak with Chinese speaking staff. This will enhance the current overall global level of maritime medical assistance services and provide better localisation services for Chinese shipping companies.

Karel van de Pijpekamp, CEO of International SOS China, said: "China is a big country for international trade and shipping. Its container throughput and fleet rank is among the top in the world. It has seven of the top 10 container ports in the world. As a result, there is a huge demand for services provided in Chinese. Our world-leading service will provide unparalleled world-class medical care to Chinese seafarers, helping them implement employee care obligations while ensuring business continuity."

Medsea Marine Medical Assistance Services include:
Open 24/7, unlimited medical advice to seafarers at all times through sound workplace medical record management
Providing seamless connectivity to disembarkation medical assistance when customers need it
Regular and detailed medical record
Provide medical assessments and solutions remotely
Provide medical alerts and quarterly medical industry journals to support the organisation's loss prevention work program

About International SOS

International SOS is the world’s leading medical and travel security risk services company. We care for clients across the globe, from more than 1000 locations in 90 countries.

Our expertise is unique: More than 11,000 employees are led by 1,400 doctors and 200 security specialists. Teams work night and day to protect our members. 

We pioneer a range of preventive programmes strengthened by our in-country expertise. We deliver unrivalled emergency assistance during critical illness, accident or civil unrest. 

We are passionate about helping clients put Duty of Care into practice. With us, multinational corporate clients, governments and NGOs can mitigate risks for their people working remotely or overseas.

Who we are, infographic

Notes to Editors

For more information, please contact:
Xia Shuyang
International SOS
(021) 2510 9718