Government Services Business Expands with New TRICARE Program

23 September 2015 ,  —


International SOS Government Services, Inc., was awarded the new TRICARE Overseas Program (TOP) contract by the Department of Defense (DOD), through the Defense Health Agency (DHA). TRICARE is the DOD’s worldwide health care program available to eligible beneficiaries from any of the seven uniformed services.
MTN assistance with arm
Under the contract, International SOS will deliver health care support services to U.S. active duty service members, their family members, retirees and other TRICARE-eligible beneficiaries in nearly 200 countries and territories; outside the United States and District of Columbia. 

The TOP contract base period (transition-in) of performance is Sept. 1, 2015, through Aug. 31, 2016. There are five one-year option periods continuing through August 31, 2021. Total estimated value of the contract, including the base five one-year option periods and the potential six month extension is $553 million.

William Nelligan, CEO Government Services-U.S., at International SOS, cited the following as key to the continued success of the program:

“International SOS remains uniquely positioned to support the needs of international governments with medically-led; patient-first capabilities. Even in the most austere, hostile and challenging locations in the world, International SOS delivers quality health services efficiently and cost-effectively.”

International SOS leads significant support operations around the world, with extensive experience providing medical services across Africa and the Middle East. The medical training; on-site medical staffing and services; medical supply chain management; pre-deployment screening; aeromedical evacuation; and medical management services they provide allow governmental organizations to focus on their mission objectives.  

Nelligan continued: 

“Government agencies find our medical support services invaluable in helping a mission deploy rapidly and scale as needed in a consistent, trusted, and cost-effective manner. A testament to this value is the expanded scope of work under the new TOP contract and their need to be agile and mission-ready at all times.”

International SOS has provided comprehensive health care support services to TRICARE beneficiaries since 1998 under the TRICARE Global Remote Operations program and was first awarded the TOP contract in 2009. Partnering with International SOS on this contract are Wisconsin Physicians Service Insurance Corporation (WPS), the incumbent overseas claims processor, and Leidos, Inc. for beneficiary education and enrolment services.

In order to ready for the start of healthcare delivery in September 2016 under the new TOP contract, transition-in discussions with International SOS and DHA are underway.

About International SOS Government Services:
International SOS Government Services, Inc., delivers specialized services designed to meet the health and medical needs of government, military and international organizations. Working side by side with hundreds of government agencies worldwide, we have direct experience supporting over 120 locations and more than 500,000 personnel. Our global infrastructure, medical expertise and scalable resources enable us to deliver high-value, cost-effective solutions in the world’s most challenging environments. Services include: medical training, on-site medical staffing & services, telemedicine and technology-based solutions, medical supply chain management, pre-deployment screening, aeromedical evacuation, and medical management services. 

For more information about how International SOS provides health care services for governments around the world, visit

About the International SOS Group of Companies

The International SOS Group of Companies is in the business of saving lives, protecting your global workforce from health and security threats. Wherever you are, we deliver customised health, security risk management and wellbeing solutions to fuel your growth and productivity. In the event of extreme weather, an epidemic or a security incident, we provide an immediate response providing peace of mind. Our innovative technology and medical expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We help you meet compliance reporting needs for good governance. By partnering with us, organisations can fulfil their Duty of Care responsibilities, while empowering business resilience, continuity and sustainability.

Founded in 1985, the International SOS Group is trusted by 11,000 organisations, including over half of the Fortune Global 500, multi-national corporate clients and mid-size enterprises, governments, educational institutions and NGOs. 11,000 multi-cultural medical, security and logistics experts stand with you to provide support & assistance from over 1,000 locations in 90 countries, 24/7, 365 days.   

To protect your workforce, visit