28 June 2020 ,  Khobar

During the 24-hour lockdown in Saudi Arabia in April, Four Seasons Hotel Riyadh enlisted the expertise of International SOS – Al Rushaid to help create a health secure environment for local healthcare workers involved in the national response to COVID-19. Within 48 hours, International SOS – Al Rushaid completed a full review of the Hotel, implemented new protocols and training programs, and provided onsite medical support to enable a safely-zoned facility for local healthcare workers, as well as staff and guests.


Guenter Gebhard, General Manager at Four Seasons Hotel Riyadh said: “International SOS – Al Rushaid’s end-to-end medical support enabled us to maintain full business operations while providing a significant humanitarian contribution to the national fight against this pandemic. The new medical capability includes full-time medical staff, 24/7 screening services and regular health and hygiene inspections. International SOS – Al Rushaid is also providing continuous training to all hotel staff and ongoing management services to ensure the medical professionals on-site have the right experience and skills to ensure of safety of Four Seasons Hotel Riyadh facilities and operations.”


Dr Dick Hooper, Global Health Advisor and Medical Director, Kingdom of Saudi Arabia commented, “It was a real privilege to have been invited by Four Seasons to work on this incredibly important project. This project highlights the dynamic partnership between Four Seasons Hotel Riyadh and International SOS – Al Rushaid. We formed a joint working group and brought our different areas of expertise together to develop a sustainable and adaptable plan, enabling continued operations as we combat COVID-19.”


This significant undertaking was led by International SOS – Al Rushaid senior management, Joerg C. Buenzel, General Manager Kingdom of Saudi Arabia, with the medical lead provided by Dr. Dick Hooper, Global Health Advisor and Medical Director, Kingdom of Saudi Arabia and Dr. Rudolph De Wet, Senior Medical Advisor, Kingdom of Saudi Arabia.


For up to date resources and information on the COVID-19 pandemic, click here.

Notes to Editors

About International SOS – Al Rushaid Co. Ltd.

Founded in 2018, International SOS – Al Rushaid Co. Ltd. is a joint venture between International SOS and Al Rushaid Group, headquartered in Khobar. Through this unique partnership, International SOS – Al Rushaid provides a complete and integrated medical services solution to all clients, onshore and offshore, and established a newly renovated emergency, primary and occupational health clinic under the name of Burj Al Shifa Medical Complex in Dammam. The Medical Complex has been successfully accredited by Johns Hopkins Aramco Healthcare and upgraded to international standards with the goal of serving the healthcare needs of national and international organisations across Saudi Arabia.


For more about us in the Kingdom of Saudi Arabia, please visit: https://site.internationalsos.com/saudiarabia


About the International SOS Group of Companies

The International SOS Group of Companies is in the business of saving lives, protecting your global workforce from health and security threats. Wherever you are, we deliver customised health, security risk management and wellbeing solutions to fuel your growth and productivity. In the event of extreme weather, an epidemic or a security incident, we provide an immediate response providing peace of mind. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We help you meet compliance reporting needs for good governance. By partnering with us, organisations can fulfil their Duty of Care responsibilities, while empowering business resilience, continuity and sustainability.


Founded in 1985, the International SOS Group is trusted by 12,000 organisations, including the majority of the Fortune Global 500, multi-national corporate clients and mid-size enterprises, governments, educational institutions and NGOs. 10,000 multi-cultural medical, security and logistics experts stand with you to provide support & assistance from over 1,000 locations in 85 countries, 24/7, 365 days.   

To protect your workforce, we are at your fingertips: www.internationalsos.com



About Al Rushaid Group

The Al-Rushaid Group is a prominent and leading Saudi conglomerate, operating nationally and internationally for more than four decades.
Al Rushaid Group is principally involved in manufacturing, construction, engineering, trading, hospitality, commercial real estate, FM & Catering, renewables, healthcare and IT & Communication


The Al-Rushaid Group is supported by four key goals: Pioneering Leadership, Operational Excellence, Innovative Business Relationships, Dynamic Workforce.
It is our Mission to provide a vehicle through which the most innovative professional companies in the world could be responsive to the development needs of Kingdom of Saudi Arabia. “Since its inception in 1978, Al-Rushaid Group has focused on the development of its human and capital resources, in line with the strong social and economic policies and clear vision of the government of Kingdom of Saudi Arabia. Our success can be attributed to our strong commitment to excellence and to a dedicated staff who are determined to provide services that meet or exceed the expectations of our clients.

For further information visit: www.al-rushaid.com.