COVID-19 Impact Map for Business Operations Launched by International SOS

28 August 2020 ,  London

Helping Multinational Organisations to Navigate the Evolving Pandemic

As organisations strive to get back to business, International SOS has launched a new map, representing the impact of COVID-19 on health, security and logistics for domestic operations. This first of its kind map brings together intelligence and analysis of business-critical indicators¹ impacted by COVID-19. It is publicly accessible at International SOS Risk Map. The COVID-19 Impact Map complements International SOS’ established suite of successful risk analysis maps, including Security, Medical and Road Safety. 



Providing multinational organisations with insight, at country level², the dynamic scales that inform the COVID-19 Impact Map are updated daily and take into account analysis of the:

  • COVID case activity 14-day moving average
  • underlying health and security threat environment
  • domestic travel restrictions and international outbound travel restrictions
  • mitigation measures in place and the efficacy of these.


Dr Neil Nerwich, Group Medical Director, Assistance Worldwide at International SOS commented, “While we all strive to return to full operations, access to up to date and accurate information is vital as the effects of COVID-19 continue to fluctuate. We know that this can potentially make the difference between returning to sustainable or to extremely limited operations. While we cannot fully pre-empt the course of the pandemic or its wide-ranging impacts, being agile enough to quickly implement strategies based on insights will help minimise business impact and, critically, protect the workforce.”


Mick Sharp, Group Director Security Services at International SOS added, “Along with COVID-19, organisations should also be mindful of layered risks. Natural disasters, political tensions, elections and civil unrest will continue, with some of these exacerbated as a result of the pandemic. A balanced approach is needed to assess overall risk and implement appropriate strategies to protect and strengthen business.”


The scales in the map represent the following business operations impacts due to COVID-19:



International SOS is concurrently providing Inbound Travel Impact Scales and detailed travel restrictions guidance, exclusively accessible to clients and their employees. This represents inbound flight restrictions and entry requirements and is complementary to the COVID-19 Impact map.


International SOS clients and their employees can login to their Workforce Resilience services to see the variables leading to the scales and our expert recommendations for minimising business impact.


Workforce Resilience services with the COVID-19 impact scales and detailed guidance include (but are not limited to): manager view and employee tools. Subscribing organisations can also seek accompanying expert consultation with International SOS health and security advisors. Who can support the review and development of business-critical plans/procedures, and an organisation’s crisis management team(s), as well as company and profile specific risk assessments.


For further information contact:
Suzanne Withers, Head of Group PR, International SOS, 
T: +44 (0) 208 762 8494, M: +44 (0)7584 522 497, E:



¹ All data and intelligence informing the scales are governed by International SOS medical and security experts with extensive experience in previous international outbreaks, including: Ebola, Zika virus, plague, SARS, bird flu, and the H1N1 2009 pandemic influenza. Since the start of the COVID-19 pandemic, International SOS has provided 24/7 support to its 12,000 client organisations from more than 1,000 locations, saving and protecting the lives of thousands of workers around the world.

² An overall single scale is given for a country. However, it should be noted that the impact of COVID-19 may vary widely between locations within each country. For example, between states, counties, and cities.

Notes to Editors

About the International SOS Group of Companies

The International SOS Group of Companies is in the business of saving lives, protecting your global workforce from health and security threats. Wherever you are, we deliver customised health, security risk management and wellbeing solutions to fuel your growth and productivity. In the event of extreme weather, an epidemic or a security incident, we provide an immediate response providing peace of mind. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We help protect your people, your organisation's reputation, as well as support your compliance reporting needs. By partnering with us, organisations can fulfil their Duty of Care responsibilities, while empowering business resilience, continuity and sustainability.


Founded in 1985, the International SOS Group, headquartered in London & Singapore, is trusted by 12,000 organisations, including the majority of the Fortune 500, as well as mid-size enterprises, governments, educational institutions and NGOs. 12,000 multicultural medical, security and logistics experts stand with you to provide support & assistance from over 1,000 locations in 90 countries, 24/7, 365 days.   

To protect your workforce, we are at your fingertips: