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  South Africa

International SOS opened its office in South Africa in Johannesburg in 1993. The International SOS South Africa alarm center in Johannesburg specializes in delivering medical assistance, evacuation and speciality services throughout South Africa and sub-Saharan Africa for insurance companies, corporations and individuals. South Africa has rapidly become the medical hub of Africa and as such International SOS has increasingly developed its medical transport services to facilitate access to appropriate medical care.

We operate a full-scale 24-hour alarm center in Johannesburg, equipped with sophisticated telecommunication systems and state-of-the-art medical transport facilities. We promptly respond to calls from our clients for medical, roadside, and legal assistance on a national basis. Our representatives dispatch whatever service is needed through our network of over 5,000 service providers in South Africa.

Our fleet of dedicated air ambulances is the largest and most advanced in Africa and coordinates over 500 rescue flights a year. Coverage reaches into Gabon, Ethiopia and Kenya, and on to far West Africa as well as the Indian Ocean islands. We also carry out shorter-distance evacuations within South Africa, neighboring states and parts of Angola, Zambia and Northern Mozambique. This is the only fleet of doctor-based dedicated jet air ambulances in Africa.

Our comprehensive range of services includes:
  • medical assistance
  • medical transport services
  • air ambulance services
  • roadside assistance services
  • legal services
  • concierge services
  • customised medical training
  • travel assistance
  • security services
  • global medical services including onsite medical services and health risk assessments.

We also coordinate global medical and health services and security services for travelers needing assistance and support outside of South Africa.

Our services are available in English, French, Portuguese, Afrikaans, Zulu, Xhosa, Sotho (North/South), Tswana, Pedi and Tsonga.

For full details of all our services, please call or email us.

Go to South Africa website 

Have an emergency? 
Please call your closest alarm center

Office information

International SOS Assistance (Pty) Ltd
Stand 72 (adjoining Grand Central Airport)
New Road
Midrand 1685
Johannesburg, South Africa   South Africa

Admin Tel: +27 11 541 1000
Admin Fax: +27 11 541 1059/60

Alarm center

Open 24 hours a day
International SOS Assistance (Pty) Ltd
Tel: +27 (0) 11 541 1300
Fax: +27 (0) 865 290 777